Why Automating Isn't Enough

Abstract

Simply adding automation to an existing business environment typically results in a marginal savings of 10 to 20 percent. But when improvements are also made to existing business processes, a company can see a savings of over 70 percent.

Citation

Ernst, R.G. (1989), "Why Automating Isn't Enough", Journal of Business Strategy, Vol. 10 No. 3, pp. 38-42. https://doi.org/10.1108/eb039308