Practices of Excellent Companies in the American Automotive Finance Industry

Abstract

Excellent companies in the automative finance industry are considered so because of, among other things, their financial strength. In order for these companies to have achieved such status there have been strategies successfully executed by a committed workforce. Policies and procedures have been put in place in each company that ensures that employees are afforded certain basic benefits that protect their livelihood and others that reach beyond to create a more attractive environment that will help guarantee a long relationship between company and employee. The employee benefits of Toyota Motor Credit Corporation, Ford Motor Credit and Nissan Motors Acceptance Corporation are explored here in an effort to illustrate why these companies have succeeded, why some have succeeded more than others and, very importantly, how these companies are affected by the benefits that are put in place as a means of achieving long term success.

Citation

Spina, J. and Kleiner, B.H. (1997), "Practices of Excellent Companies in the American Automotive Finance Industry", Management Research News, Vol. 20 No. 9, pp. 31-38. https://doi.org/10.1108/eb028575