The Doers and the Talkers — The Effects of Communication Apprehension on Group Performance in a Business Simulation

Abstract

Groups and group dynamics have been areas which have received considerable attention not only in Social Psychology and Sociology, but in the last thirty years, also in the field of managerial decision‐making. Many activities within organisations are performed in a group context. Budgets are compiled by committees, new products are evaluated by marketing teams and strategic plans constructed by top management team members. Much of the confidence in the use of groups in management decision‐making has its origins in the belief that “two heads are better than one” and from early research which in fact indicates that this is so.

Citation

Pitt, L.F., Ramaseshan, B. and Nel, D. (1989), "The Doers and the Talkers — The Effects of Communication Apprehension on Group Performance in a Business Simulation", Management Research News, Vol. 12 No. 7, pp. 1-6. https://doi.org/10.1108/eb028054