From PERFORMANCE MEASUREMENT to PERFORMANCE MEASUREMENT

Abstract

Corporate interest in non‐financial performance measures may be a phenomenon of the nineties but it is nothing new. But the extent to which it brings about a change in company behaviour and business results hinges on the recognition that it is not an end in itself but a crucial component in the performance management cycle.

Citation

Bittlestone, R. (1997), "From PERFORMANCE MEASUREMENT to PERFORMANCE MEASUREMENT", Measuring Business Excellence, Vol. 1 No. 4, pp. 8-13. https://doi.org/10.1108/eb025502