THE BANKING OMBUDSMAN SCHEME
Journal of Financial Regulation and Compliance
ISSN: 1358-1988
Article publication date: 1 March 1994
Abstract
This paper examines the role of the Banking Ombudsman in dealing with complaints about banking services. It describes the procedures for investigating eligible complaints and considers the overlap with other Ombudsman schemes, in particular those of the Building Societies and Insurance Ombudsmen.
Citation
CLARKE, C. (1994), "THE BANKING OMBUDSMAN SCHEME", Journal of Financial Regulation and Compliance, Vol. 2 No. 3, pp. 195-200. https://doi.org/10.1108/eb024806
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited