Forwarders and Computers: More Evidence for Regulation?

Abstract

British industry suffers collectively from a reputation for poor delivery. What constitutes poor delivery has been examined in a number of studies. Turnbull and Cunningham researched four delivery factors with European buyers of industrial products. Out of five European countries, British suppliers were perceived as having the lowest ratings for speed of delivery, punctuality of delivery, integration with the buyer's production and provision of delivery information. Their work also indicated that British companies had different views on the importance of individual factors to those held elsewhere in Europe.

Citation

Barrar, P.R.N. and Davies, G.J. (1985), "Forwarders and Computers: More Evidence for Regulation?", International Journal of Physical Distribution & Materials Management, Vol. 15 No. 3, pp. 26-37. https://doi.org/10.1108/eb014608