Training for Quality — The Italian Experience of Quality Circles

Abstract

According to the most commonly used definitions, quality circles are small groups of workers who join together spontaneously in order to identify, analyse and propose practical solutions to technical or administrative problems in their particular operating sector.

Citation

Ferrari, S. (1986), "Training for Quality — The Italian Experience of Quality Circles", Journal of European Industrial Training, Vol. 10 No. 3, pp. 12-16. https://doi.org/10.1108/eb014232