The Roots of Excellence

Abstract

In two previous articles on “The New World of Work” (ICT, November 1982) and “The Creative Re‐integration of Business” (ICT, May 1983) I sketched out an agenda for business, tomorrow. Armed with what seemed to me home truths, I ventured across the Atlantic, to attend a conference on Organisational Transformation in New Hampshire. As I began to listen to those agents of transformation in the “land of plenty”, I became progressively more concerned. For the cupboard was bare. It was plain for me to see that the Americans had no fundamental answers. They were being stymied not by the great Russian Bear, but by their own projections on to the Japanese. So, I would have to gain confidence in my own answers.

Citation

Lessem, R. (1983), "The Roots of Excellence", Industrial and Commercial Training, Vol. 15 No. 11, pp. 337-341. https://doi.org/10.1108/eb003961