Staff training for appraisal interviewing: Today's scene

Abstract

The first wave of interest in appraisal interviewing took place in the late 60's and 70's. That particular wave culminated in such classic studies and texts as Anstey et al 1976, Randell et al 1974, and many others. After something of a lull in interest there now appears once again to be a revival in staff training for appraisal. The reasons behind this re‐emergence of interest must of course lie in our current experience of de‐industrialisation, labour‐shedding and rationalisation. Today's Training Manager, either starting a company appraisal scheme afresh or intending to rekindle interest in an existing one, will quickly find that attitudes towards appraisal interviewing have changed. They differ drastically from those of five or ten years ago. Gone is the naive faith in appraisals as a panacea to cure all ills; gone is the immediate seduction of a behaviourally‐based performance objectives approach; tarnished is the shibboleth of better two‐way communication. Nowadays, by and large, the unspoken feeling so often is one of suspicion: rating systems are viewed as distasteful; public recording of performance is seen as potentially threatening, and all documentation related to appraisal systems is scrutinized and criticised by all and sundry within organisations. Yet schemes have to be implemented afresh, personnel have to be convinced of the usefulness of schemes and the Training Manager must ensure that all his staff know the mechanics of his company scheme.

Citation

WINFIELD, I. (1980), "Staff training for appraisal interviewing: Today's scene", Industrial and Commercial Training, Vol. 12 No. 9, pp. 366-368. https://doi.org/10.1108/eb003806