MbO Can it work?

Abstract

The purpose of these three articles is to illustrate from experience some of the difficulties encountered by people who have organisational responsibility for an MbO programme, and to suggest some ways in which the problems of an MbO programme can be overcome. This article discusses some of the failings of MbO — failings both inherent in the concept of MbO and to do with the way it is often implemented. The following article will discuss some common pitfalls that can happen in the typical MbO programme, and give some suggestions about how they can be avoided; in the third article we shall discuss some ideas that arise from the problem of setting objectives in a service function.

Citation

STEWART, V. and STEWART, A. (1972), "MbO Can it work?", Industrial and Commercial Training, Vol. 4 No. 5, pp. 220-223. https://doi.org/10.1108/eb003216