Out of Bedlam: The New Philosophy of Management by Quality Leadership

Abstract

By means of a case study the traditional way of managing — managing by control — is examined, and the pitfalls are highlighted, in particular those related to quality. Organisations should, instead, embrace management by leadership, and the various aspects of this philosophy are discussed.

Citation

Price, F. (1987), "Out of Bedlam: The New Philosophy of Management by Quality Leadership", International Journal of Quality & Reliability Management, Vol. 4 No. 2, pp. 63-73. https://doi.org/10.1108/eb002880