The Strategic Management of Quality: A Conceptual Synthesis
International Journal of Quality & Reliability Management
ISSN: 0265-671X
Article publication date: 1 February 1987
Abstract
Various conceptual models are brought together to provide a comprehensive approach for the strategic management of quality at the business level. A synopsis of these models is given, and these are related to each other. Using strategic planning models, implications are drawn for the management of quality control systems, quality cost procedures and organisational procedures.
Keywords
Citation
Walsh, M. (1987), "The Strategic Management of Quality: A Conceptual Synthesis", International Journal of Quality & Reliability Management, Vol. 4 No. 2, pp. 38-52. https://doi.org/10.1108/eb002878
Publisher
:MCB UP Ltd
Copyright © 1987, MCB UP Limited