The Quality Challenge

Abstract

The Pacific Basin, led by Japan, is setting new standards for quality products and services. Despite numerous warnings, British businessmen are slow to realise the threat this poses to our share of world markets. More seriously, we are not training tomorrow's industrial leaders in the concepts of quality management.

Citation

Macdonald, J. (1984), "The Quality Challenge", International Journal of Quality & Reliability Management, Vol. 1 No. 3, pp. 36-41. https://doi.org/10.1108/eb002834