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The JetBlue Story

Publication date: 20 January 2017

Abstract

This case outlines the history of JetBlue Airways from its inception in 2000 until 2004. The case provides details of JetBlue's business model and reasons for success. It can be used in a course on service operations or strategy.

Citation

Friesen, M. and Weiss, E.N. (2017), "The JetBlue Story", . https://doi.org/10.1108/case.darden.2016.000312

Publisher

:

University of Virginia Darden School Foundation

Copyright © 2005 by the University of Virginia Darden School Foundation, Charlottesville, VA. All rights reserved.

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