Introduction: smart tourism: what developments and issues are important to the Baltic States?

Abstract

Purpose

Provides an overview of the article collection in this theme issue that explores the concept of “smart tourism” and in particular, developments and issues that are important for the Baltic States.

Design/methodology/approach

The article applies a thematic approach to exploring the factors affecting the development of smart tourism, as well as the challenges and opportunities facing the Baltic region. Overall, the collection reviews the literature, provides an analysis of data and a survey of experts, including tourism service providers. This combines with the practical solutions given in the articles.

Findings

The findings and conclusions of this theme issue focus on the factors affecting the development of smart tourism and smart villages, digitalization and innovation opportunities in the Baltic regions, and it provides an insight on the current situation in the smart tourism industry, the possibilities for using digital technologies, and the practical applications.

Originality/value

This theme issue explores the factors influencing and challenges facing smart tourism in the Baltic region, given that all the stakeholders actively want more sustainable and balanced tourism, as well as opportunities to develop innovative, technologically advanced solutions to the development of smart tourism.

Citation

Garanti, Z., Zvaigzne, A. and Berjozkina, G. (2023), "Introduction: smart tourism: what developments and issues are important to the Baltic States?", Worldwide Hospitality and Tourism Themes, Vol. 15 No. 5, pp. 463-467. https://doi.org/10.1108/WHATT-06-2023-0071