Training and development research in tourism and hospitality: a perspective paper

Abstract

Purpose

The purpose of this paper is to discuss the evolution of the training and development field and present our projections for future inquiry in this important domain.

Design/methodology/approach

This submission is intended for possible publication as a perspective article as per the editor’s call regarding the Platinum Jubilee; thus, it is a brief review of the focal topic and projection of the future.

Findings

Employee training and development will continue to be a priority for the hospitality and tourism industry. The systems framework has been clearly established, but it is evident that additional inquiry is needed to explain how the various framework elements are related. In the decades to come, this framework will be expanded to account for the complexities that emerge from the prolific growth in information and resources for supporting training and development.

Research limitations/implications

While based on decades of previous research, it is always difficult to predict the future, especially 75 years out.

Originality/value

This paper offers a research primer on the focal topic and prescription for future efforts.

Citation

Tracey, B. and Swart, M.P.(N). (2020), "Training and development research in tourism and hospitality: a perspective paper", Tourism Review, Vol. 75 No. 1, pp. 256-259. https://doi.org/10.1108/TR-06-2019-0206