Designing a social enterprise: the story of Conflictorium
Publication date: 11 April 2022
Issue publication date: 4 May 2022
Abstract
Theoretical basis
The case focuses on the following theoretical basis: • conflict management and its resolution; • multiculturalism and workforce diversity through the lens of Hofstede model; and • the Policies, Legal, Universal, and Self model of ethical of building an ethical organization.
Research methodology
Field study with the leadership team as well as with the key talent (people).
Case overview/synopsis
Conflictorium, situated in Ahmedabad since 2013, is a museum which acknowledges and discusses conflict through various art forms. Since its inception, the museum has fostered values like diversity, transparency and care reflecting in how it deals with its people and finances. Now, as the museum plans to reach out to new audiences, it is confronted with a challenge to preserve its cherished values and still expand its activities.
Complexity academic level
This case study is intended for graduate and postgraduate management students.
Keywords
Acknowledgements
Disclaimer: This case is intended to be used as the basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. The case was compiled from published sources.
Citation
Bihani, A.H. and Thaker, N.A. (2022), "Designing a social enterprise: the story of Conflictorium", , Vol. 18 No. 3, pp. 484-505. https://doi.org/10.1108/TCJ-11-2021-0202
Publisher
:Emerald Publishing Limited
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