More than just a place to stay: Strategies for the hotel sector to gain a competitive advantage

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

This paper demonstrates that in the hotel sector service quality is an essential component for sustainable performance.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2024), "More than just a place to stay: Strategies for the hotel sector to gain a competitive advantage", Strategic Direction, Vol. 40 No. 1, pp. 18-20. https://doi.org/10.1108/SD-12-2023-0162