Business process outsourcing: When and where to optimize collaboration

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Collaboration and outsourcing are crucial to creating a competitive edge in the business world. Outsourcing comes with capabilities, challenges, and opportunities, so it is vital to find where firms can strengthen themselves.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2024), "Business process outsourcing: When and where to optimize collaboration", Strategic Direction, Vol. 40 No. 3, pp. 21-23. https://doi.org/10.1108/SD-02-2024-0019