Fostering an Inclusive Organization Through the Power of Storytelling

Abstract

Leaders need diverse talent to leverage organizational success; however, leaders must also develop inclusive working environments that meet the diverse needs of their employees. This chapter seeks to support organizational leaders in using storytelling to foster a culture of inclusivity and drive inclusive leadership practices throughout their organizations. Dimensions of the inclusive leadership compass (ILC) model (embrace, empower, enable, and embed) are used to highlight organizational areas that are rich with opportunities to facilitate mindset shifts at the individual, team, and system levels. This chapter explores strategies and highlights methods leaders can use to effectively implement the powerful learning and communication technique of storytelling in each of the critical areas of the inclusive leadership model. Starting with self-knowledge, leaders can devise ways to embrace difference and expand their understanding of inclusivity to inspire others to do the same. The authors propose a phenomenological approach to advancing efforts toward an inclusive organization in a way that honors the lived experience of others. This chapter includes methods for developing psychologically safe environments and other storytelling criteria that amplify the power of storytelling in a healthy approach that will be received and reverberate throughout the organization and enhance the benefits of inclusive leadership practices.

Citation

Snow, C., Gabay, V., Brownlee, T.D. and Thomas, T. (2023), "Fostering an Inclusive Organization Through the Power of Storytelling", Barnes, J., Stevens, M.J., Ekelund, B.Z. and Perham-Lippman, K. (Ed.) Inclusive Leadership: Equity and Belonging in Our Communities (Building Leadership Bridges, Vol. 9), Emerald Publishing Limited, Leeds, pp. 155-165. https://doi.org/10.1108/S2058-880120230000009014