Organizational Culture, Human Resource Management Practices, and Blue and Gray Collar Workers' Turnover: The Case of Underresourced Nursing Homes in the USA

Abstract

Nursing homes experience high nursing staff turnover. Nursing staff in nursing homes is comprised of gray and blue collar workers that include registered nurses (RNs), licensed practical nurses (LPNs), and certified nurse assistants (CNAs). The relationship between human resource management (HRM)practices, organizational culture, and nursing staff turnover is examined in underresourced (high Medicaid) nursing homes. Survey data from 348 nursing home administrators (NHAs) of USA high Medicaid (85% or higher) facilities were merged with secondary data sources for 2017–2018. The dependent variables (nursing staff turnover rates) consisted of the percentages of RNs, LPNs, and CNAs that had voluntarily quit the organization during the past year. The independent variables were: (1) HRM practices (employee-centered and high involvement practices); and (2) organizational culture: clan, market, hierarchical, and non-dominant. Organizational and market variables were controlled for. Data were modeled using Poisson log-linear regression, and propensity score weights were used to adjust for potential survey non-response bias. Results show high involvement HRM practices and having a clan culture are associated with lower RN, LPN, and CNA staffing turnover. Study findings suggest that organizational culture and HRM practices may be instrumental in reducing nursing turnover in underresourced nursing homes.

Citation

Weech-Maldonado, R., Ghiasi, A., Lord, J., Davlyatov, G., Hearld, L., Zengul, F.D. and Rondeau, K. (2023), "Organizational Culture, Human Resource Management Practices, and Blue and Gray Collar Workers' Turnover: The Case of Underresourced Nursing Homes in the USA", Paliszkiewicz, J. and Varoğlu, D. (Ed.) Management and Organizational Studies on Blue- and Gray-collar Workers: Diversity of Collars (International Perspectives on Equality, Diversity and Inclusion, Vol. 8), Emerald Publishing Limited, Leeds, pp. 181-195. https://doi.org/10.1108/S2051-233320230000008017