Index
Knowledge Transfer to and within Tourism
ISBN: 978-1-78714-406-4, eISBN: 978-1-78714-405-7
ISSN: 2042-1443
Publication date: 7 July 2017
This content is currently only available as a PDF
Citation
(2017), "Index", Knowledge Transfer to and within Tourism (Bridging Tourism Theory and Practice, Vol. 8), Emerald Publishing Limited, Leeds, pp. 377-385. https://doi.org/10.1108/S2042-144320170000008026
Publisher
:Emerald Publishing Limited
Copyright © 2017 Emerald Publishing Limited
INDEX
Academia
, 4, 6, 39, 56, 124, 274, 309, 310
Academic institutions
, 4, 7, 30, 60, 311
Academic knowledge transfer
, 272–287
Academic-industry research collaboration for tourism innovation
experience design projects
, 15
Accountability
, 204, 226
Agriculture
, 208, 281, 284, 285
Akaike’s Information Criterion (AIC)
, 252, 253
Amadeus
, 293, 294
Architecture
, 3, 137, 258, 270
Argentina
, 189–190
Art
, 258–260, 267
Auto-regressive integrated moving average (ARIMA)
, 252, 253
Bay of Naples
, 62, 63, 133, 146
Best Western International
, 39
Best Western Mexico (BWM)
, 39, 40, 43
Best Western Organizations (BWOs)
, 39
Big Data
, 295, 296–297
Bottom-up relationships
, 206–207, 211, 215, 217
Brazil, tourism knowledge transfer in
Brazilian tourism
, 114
education structure
, 116
formal tourism education in Brazil
, 115–127
Miracle
, 117
Broad-based participatory processes
, 207
Brundtland report
, 224
Bureaucracy
, 104, 105
Business
business-to-business communication
, 169
development
, 79
level
, 104
BWM. See Best Western Mexico (BWM)
BWOs. See Best Western Organizations (BWOs)
Chinese tourists
, 14, 16, 22
Co-creation
, 83, 168, 169, 185
Coast of Naples Metropolitan areas
, 140–143
Coastal zones
, 132
Cogeneration
, 87–88
Collaboration
, 5, 33, 158, 171, 294, 321
arguments
, 124
formal and informal
, 65
inter-organizational
, 148
lack of
, 181
level of
, 98
public-private collaboration for smart tourism
, 151–152
value-adding
, 171–172
Collaborative partnerships
, 148
Collaborative process
, 150–151
Collaborative Territorial Marketing Strategy
, 142
Collaborative tourism arrangement
, 150
Communication and broadcasting of plan
, 201–202
Complex responsive processes theory
, 100
Computerized reservation systems
, 292
Conceptual framework
, 99–100, 162
“Concierge choice”
, 251–252
Conflict
, 191
Conjecture-analysis cycle
, 15
Consensualization
, 103
Consensus
, 196–197
Consumer participation
, 290
Contemporary tourism
, 168
Cooperation
, 42, 60, 98, 158, 191
Cooperative “environment”
, 299
Cooperative Research Centre for Sustainable Tourism
, 14, 29
Cooptation
, 191
Corporate social responsibility
, 224
Culture and heritage attractions
, 183
Data collection
, 228–230
and analysis
, 103, 157
Data pre-processing and analysis
, 247
Decision mechanism
, 196–197
Decision-making processes
, 210, 223
Declarative knowledge
, 63–64
episodic knowledge
, 69–70
semantic academic knowledge
, 69
semantic theoretical knowledge
, 69–70
Deindustrialization
, 135, 137
“Densification” process
, 137
Destination management organizations (DMOs)
, 168, 173, 212, 308–309
Destination quality index (DQI)
, 228
Destination(s)
, 60, 64, 168
DMOs
, 168
governance
, 204, 205
network development
, 222
networks, governance, and
, 170–185
planning
, 226
services
, 158
smart destination
, 148, 151–152
stakeholders
, 60, 65
knowledge transfer with educational institutions
, 60, 63, 65–66
“Digital divide”
, 77
Dissemination of findings
, 34–35
Distribution channels
, 293–294
DMOs. See Destination management organizations (DMOs)
DQI. See Destination quality index (DQI)
Educational institutions
, 60
knowledge transfer with destinations stakeholders and
, 60, 63, 65–66
EE. See Entrepreneurial ecosystems (EE)
Effectiveness
, 226
EFQM Excellence Model
, 223
Emerging rural destinations
, 204, 214
Empowerment agents
, 88
Entrepreneur community
, 104
Entrepreneurial ecosystems (EE)
, 98
creating EE using KT
, 98–108, 109–110, 111
Entrepreneurial environment
, 99
Environmental approach
, 194
Environmental awareness
, 53–54
Environmental exchanges
, 192
Environmental management system
, 42
Environmental practices
, 39, 41, 47
problems in tourism industry
, 44
Environmental resources
, 224
Episodic knowledge
, 69
Euclidean vector spaces
, 272
European Digital Identity
, 298
Experience
, 222
design projects
, 15
testing
, 21
Experiencescape
, 69
Explicit knowledge
, 64
Extra-departmental “organized research units”
, 29
Fast Data
, 299
Female microentrepreneurs
, 81
Fieldwork participatory tools
, 82–83, 84
Flow of knowledge
, 87–88
Fluid networks
, 99
Focus groups
, 19, 20
Formal distribution sector
, 76–77
Formal education and tourism industry
, 118–121
Formal support systems
, 90–91
Formal tourism education in Brazil
, 115
GEP. See Good environmental practices (GEP)
Global Sustainable Tourism Criteria (GSTC)
, 58
Good environmental practices (GEP)
, 38–39, 41–42
hotel team
, 46–48
Good governance
, 8, 204, 206, 207, 211
Governance
, 170, 204, 223, 225–226
DMOs perspective
, 177
study methods
, 174–177, 178
supply-side perspective
, 179–182
tourist perspective
, 182–185
tourists as co-creators transformation
, 172
Green Labeling Program
, 49
“Green practices”
, 39
programs and policies
, 40
GSTC. See Global Sustainable Tourism Criteria (GSTC)
Harmonized networks development
, 225
Hermeneutic dialogue-based approach
, 66
HGR. See Host Guest Relationship (HGR)
Higher education
, 115, 118–119
degrees
, 272–273
Host Guest Relationship (HGR)
, 277
Hotel and tourism activities
, 38
Hotel locations, awareness of
, 248–250
Hotel occupancy prediction
, 252–254
ICT. See Information and Communication Technology (ICT)
Identity Workshop
, 83–84
Information and Communication Technology (ICT)
, 151, 290
Innovation-oriented Public-Private Partnerships (IPPPs)
, 148–149
Innovation(s)
, 14
partnerships in services, public-private
, 152–154
“Integrative approach”
, 153, 163, 194
Intelligent governance for rural destinations
, 204–217
Inter-industrial transfer of knowledge
, 60, 65
Inter-organizational
arrangements
, 153
collaborations
, 149–150, 152
relationships
, 158–159
“Inter-sectorial” transfer of experiences and knowledge
, 64
Interdisciplinary approach
, 260
Internet
, 290, 291
Interoperability
, 297–299
Intra-destination
networking
, 174–175
relationships
, 170
IPPPs. See Innovation-oriented Public-Private Partnerships (IPPPs)
Journals, knowledge transfer through
, 271
“Know-Feel-Act”
, 159
Knowledge
, 63
knowledge-based society
, 4
management
, 100
network perspective
, 65
process in complex world
, 99–100
Knowledge transfer (KT)
, 3, 21–23, 28–29, 60, 98, 149
CF stakeholders
, 62
contributions of
, 56–57
KT. See Knowledge transfer (KT)
Le Meridien hotel
, 248
Learning
, 60–61, 63
Legal institutional analysis
, 199
LGG. See Local guide groups (LGG)
LGM. See Listen governance model (LGM)
Listen governance model (LGM)
, 211–214
Listen Task Force (LTF)
, 213
Listen to Voice of Villages
, 210–211
Local business idea incubator
, 82–83
Local guide groups (LGG)
, 212
Local model of EE
, 105–106
Longitudinal impact, monitoring
, 83, 85
LTF. See Listen Task Force (LTF)
Maritime identity
, 132–133, 137, 140–141
Marketing subprogram
, 200–201
Mass media subprogram
, 200
Mediterranean port cities
, 132
“Meet & Greet” events
, 311
Meetings Incentives Conventions & Exhibition (MICE)
, 277
Metropolitan areas, coast of Naples
, 140–143
Metropolitan Waterfront Alliance
, 140
MICE. See Meetings Incentives Conventions & Exhibition (MICE)
Microentrepreneurship
, 74–75
Monitoring longitudinal impact
, 83, 85, 86
Multi-stakeholder contexts
, 205, 214
Multidisciplinarity
, 285–286
Network(s)
, 170
DMOs perspective
, 177
management
, 170, 177
network-centered structure
, 79
role of
, 5
study methods
, 174–177, 178
supply-side perspective
, 179–182
tourist perspective
, 182–185
tourists as co-creators transformation
, 172
New York City, practice of
, 137–140
New York City Economic Development Corporation
, 139
North Carolina Tourism Extension program
, 91–92
Octavius Quartio domus in Pompeii
, 264–266
OECD
, 116
Online activity
, 298
Online distribution, ICTS and
, 291
Big Data
, 296–297
hotels
, 291–292
interoperability and standards
, 297–2969
shared knowledge for strategic planning
, 295–296
technological revolution
, 293–294
tourism distribution system
, 292–293
travel distribution companies
, 294–295
Online travel agencies (OTAs)
, 290, 293, 297
Organizational development
, 100
Organizing data collection and analysis
, 103
OTAs. See Online travel agencies (OTAs)
Participatory Action Research (PAR)
, 80, 81–82, 102–103
Participatory governance processes
, 206–207
Partnership operation
, 159
Partnership/network level
, 161–162
Perceptions
of destination
, 226
of entrepreneurship
, 104–105
Planning expert
, 195, 197
Portuguese municipal tradition
, 104
PPP. See Public-private partnership (PPP)
Practical knowledge
, 115
Practice
, 60–61
Predictive analytics
, 299
Private sector, teaching market in
, 123–124
Procedural knowledge
, 63, 69
Property-Level Minimum Green Practices Requirements
, 40
Proximity hardware
, 298
Public, sharing research with
, 88
formal support systems
, 90–91
Public relations subprogram
, 200–201
Public sector
, 108
Public services subprogram
, 200
Public-private collaboration
, 148
for smart tourism
, 151–152
Public-private innovation partnerships in services
, 152–154
Public-private partnership (PPP)
, 148, 206–207
Qualitative content analysis
, 103
Quality of destinations measurement
, 222
“Question-and-answer” communication forum
, 236
Reflective practice-based learning (RPL)
, 60
Regional tourism development partnership
, 150
Relational dynamics
, 170
Renewal process
, 136
Research center
, 28–30
Research funding
, 85
Research parameters
, 227–228
Research-based education
, 32
Resort Development & Planning (RDP)
, 277
RPL. See Reflective practice-based learning (RPL)
RPL application
, 61
Rural places as community destinations
, 208–210
Rural Tourism (RT)
, 277
microentrepreneurs
, 80
Scholars
, 33, 44, 114–115, 206, 272
Scholarship
, 75, 79–80
Science-led technological innovation
, 5
Secretaria de Turismo de México (SECTUR)
, 43
Self-determination and community participation
, 193
Self-organizing, knowledge networks
, 65
Semantic knowledge
, 63–64
Sentiment classification methodology
, 243–244
SERVQUAL
, 223
Shared vision, dimensions of
, 198
Small-and medium-sized enterprises (SMEs)
, 175
Smart city
, 151
“Smart destination”
, 148, 151, 152, 155, 162, 166
“Smart tourism”
, 163–164
public-private collaboration for
, 151–152
Smartphones
, 291
SMEs. See Small-and medium-sized enterprises (SMEs)
Social game
, 191
Social innovation
, 161
Social media
, 290
channels
, 174
social media and consumer preferences
, 241
contextual and unstructured text data
, 243
information blogs
, 244
knowledge transfer in tourism and hospitality
, 242
study sources and methods
, 245
in tourism
, 240
Social pressure
, 118
“Sociocultural” dimension
, 233
Socioeconomic profiles
, 210
Solid waste management
, 53
Stakeholder(s)
, 81–82, 105, 168
networks
, 62
Standards
, 297–299
Statistics and type of demand subprogram
, 200–201
Strategic and participative planning
, 190
applied methodology
, 194–195
communication and broadcasting of plan
, 201–202
conceptual and methodological frameworks
, 192–194
diagnosis of vision elements
, 198–199
economic system
, 191–192
establishing shared future vision
, 197–198
expert role
, 195–197
goals and selecting strategies
, 199–201
stages
, 197
Strategic and situational planning
, 191
Strategic planning, shared knowledge for
, 295–296
Study methods
, 276–279
Subtle innovations
, 4
Sustainability
, 223, 224
sustainable approach
, 194
sustainable tourism
, 193, 224, 225
Sustainable development
, 193
SWOT analysis
, 198
Systematic process
, 191
t-Forum. See Tourism Intelligence Forum (t-Forum)
“t-Intelligence”
, 55
Tacit knowledge
, 64
Tangible dimensions
, 198–199
Teaching
, 4, 61, 122, 123–124, 128, 307, 311
Technological innovation
, 4
Technological revolution
, 293–294
Territorial governance
, 204
Territorial marketing processes
, 142
TET. See Tourism Education & Training (TET)
Text-mining techniques
, 250
Theory of destination brand building
, 34
Theory of trust
, 34
Time-series forecasting analysis
, 252
TOM. See Tourism Organization Management (TOM)
Top-down benefit-sharing approaches
, 75
Top-down relationships
, 206–207
Tour guide
, 119
Tourism
, 3, 4–5, 60, 64, 168, 191–192, 204, 208, 272, 293, 297, 305–306
academics
, 28
businesses
, 14–15, 171–172
as usual scenarios in
, 4
consortia
, 214
development in destination
, 62
distribution channels
, 289
ICTS and online distribution
, 291–299
virtual environment
, 290
distribution system
, 292–293
governance
, 206
higher education vis-à-vis operational market
, 121
courses taken after graduation
, 123
monthly salary range
, 122
programs of master and doctorate in tourism
, 125–126
teaching market in private sector
, 123–124
tourism courses from private to public sector
, 127
industry
, 172
formal education and
, 118–121
and sectors
, 38
knowledge transfer
, 3
application of knowledge management
, 64
declarative knowledge
, 63–64
dynamic nature of tourism
, 64–65
learning
, 63
study methods
, 65–70
planners
, 226
Tourism planning
, 192
Tourism Education & Training (TET)
, 277
Tourism innovation
academic-industry research collaboration for
anecdotal evidence
, 16–17
Australian tourism industry
, 16
experience design projects
, 15
experience testing
, 21
knowledge transfer
, 21–23
study methodology
, 17–20
tourism businesses
, 14–15
IPPPs
, 148–149
tourism partnerships
, 149–164
Tourism Intelligence Forum (t-Forum)
, 5, 290, 309–312
Tourism Organization Management (TOM)
, 277
Tourism partnerships
, 149
collaborative process
, 150–151
data collection and analysis
, 157
drivers of tourism IPPP
, 157–159
exploring tourism IPPPs
, 154–155
implications
, 162–164
inter-organizational collaborations
, 149–150
outcomes of IPPP
, 160–162
public-private collaboration for smart tourism
, 151–152
public-private innovation partnerships in services
, 152–154
research design and case selection
, 155–157
structure and development process
, 159–160
Tourist(s)
, 168
experience
, 226–227
personal characteristics of
, 177, 178
perspective
, 182–185
productive system
, 199
Transfer of knowledge
, 114–115, 235–236
Transparency
, 226
Travel agency
, 122
Twitter
, 174
accounts
, 246
normalized number of posting on
, 251
usage statistics for eight hotels
, 249
UNWTO
, 193, 199, 222–226
“Valence shifters” effect
, 243
Virtual environment
, 290
“Visit Antwerpen”
, 174
Water
, 52–53
Waterfront
metropolitan
, 140–141
redevelopment
, 136
regeneration
, 135
Web marketplaces
, 77
“Wisdom of crowds”
, 244–245
World Wide Web
, 244
“Young tourists”
, 175–177, 179, 181, 187
- Prelims
- Part I Introduction
- Chapter 1 Introduction Tourism Knowledge Transfer
- Part II Academic Led Transfer
- Chapter 2 Experience Design Academic-Industry Research Collaboration for Tourism Innovation
- Chapter 3 Knowledge Transfer Can Research Centers Make a Difference?
- Chapter 4 “Best Green” Synergy Between Academia and a Hotel Chain
- Chapter 5 Knowledge Transfer between Educational Institutions and Destinations
- Chapter 6 Tourism Microentrepreneurship Knowledge Cogeneration
- Chapter 7 Entrepreneurial Ecosystems Knowledge Transfer
- Chapter 8 Tourism Knowledge Transfer in Brazil The Gap between Academy and Industry
- Part III Public-Private Partnerships for Knowledge Transfer
- Chapter 9 Collaborative Strategy for Tourism Development and Regeneration Italy’s Coast of Naples
- Chapter 10 Tourism Innovation-Oriented Public-Private Partnerships for Smart Destination Development
- Chapter 11 The Destination Triangle Toward Relational Management
- Chapter 12 Strategic and Participative Planning in la Comarca de Los Alerces The Process and Outcomes
- Chapter 13 Intelligent Governance for Rural Destinations Lessons from Europe
- Part IV New Approaches
- Chapter 14 Measuring the Quality of Destinations A Portuguese Case Study
- Chapter 15 Social Media and Knowledge Transfer in Tourism Five-Star Hotels in Philadelphia
- Chapter 16 Art, Architecture and Archaeology Pompeii and Oplontis
- Chapter 17 Knowledge Transfer Through Journals
- Chapter 18 Tourism Distribution Channels Knowledge Requirements
- Part V Conclusion
- Chapter 19 Bridging Theory and Practice Lessons and Directions
- About the Authors
- References
- Index