Index

Atmospheric Turn in Culture and Tourism: Place, Design and Process Impacts on Customer Behaviour, Marketing and Branding

ISBN: 978-1-83867-071-9, eISBN: 978-1-83867-070-2

ISSN: 1871-3173

Publication date: 29 November 2019

This content is currently only available as a PDF

Citation

(2019), "Index", Volgger, M. and Pfister, D. (Ed.) Atmospheric Turn in Culture and Tourism: Place, Design and Process Impacts on Customer Behaviour, Marketing and Branding (Advances in Culture, Tourism and Hospitality Research, Vol. 16), Emerald Publishing Limited, Leeds, pp. 333-339. https://doi.org/10.1108/S1871-317320190000016001

Publisher

:

Emerald Publishing Limited

Copyright © 2020 Emerald Publishing Limited


INDEX

Advertising
, 28

embed
, 320, 329–330

Aesthetic(s)
, 66, 73, 154

in designing tourism experiences
, 154

distance
, 155

in experience design
, 159–160

factors
, 278

features atmospherics
, 155–156

markers
, 156

multisensory atmospherics
, 156–157

pleasure
, 155

residents as element of atmospherics
, 157–159

Affective process theory
, 168

Affective qualities
, 56

Affective tonalities
, 7, 110–111

Agrinauts
, 254

Alpentöne
, 199

Alpine regions
, 6, 65

architectural governance in
, 67–68

Ambient/ambiance
, 7, 16, 37, 110, 278

colour
, 229

factors
, 226

Architectural governance
, 6, 190, 213

in Alpine regions
, 67–68

Architectural tourism
, 64

Arousing environments
, 226

Art geography
, 184

Art landscape
, 184

Artificial reefs
, 9, 246, 247–249

atmospheres
, 249–253

experimenting with atmospheric turns in diving
, 253–255

Scuba diving
, 247

stages in development
, 251

Artistic approaches
, 103

Atmosphere(s)
, 2–7, 22–24, 28, 31–32, 39–40, 46, 93–96, 104, 109–110, 224–225

of aesthetic stimulation
, 95–96

to atmospherics
, 46–47

concept and importance of
, 225–226

creation in field of tension between destination and living space
, 212–213

demand and marketing perspective
, 47–50

describing
, 57–60

inner and outer world
, 24–25

management
, 120

metrics
, 39

naming and typologising
, 40–42

of otherness
, 305–306

perceiving
, 32–38

pervasiveness
, 52

place atmosphere model
, 54–57

from point of view of supplier and brand
, 50–52

space, place and time
, 52–54

between subject and object
, 25–26

in tourism
, 166

in tourism, hospitality and events
, 7–11

of widening
, 95

Atmospheric dimension of communication
, 81–84

ambiguity
, 85–86

binary oppositions to polarity
, 84–85

as catalyst for creating deeper human understanding
, 83

communication, tourism and culture
, 78

de-Westernisation
, 80–81

metaphors
, 86–87

rise of Asia and China
, 78–80

Atmospheric effects
, 108–109

attention
, 111–112

emotions and affective tonalities
, 110–111

gesture
, 112–113

for leisure and tourism
, 113–115

possibilities for and limits to designing atmospheres
, 115–116

stresses
, 109

Atmospheric turn
, 2, 4–5, 15–16, 27, 121

ontological triangle
, 16–21

opportunities and risks for
, 28

philosophical classification
, 20–27

in tourism product development
, 140–141

Atmospheric(s)
, 5, 36, 42, 46–48, 226, 260

apparition
, 114–115

design code of identification spaces
, 185

elements
, 224

existence
, 26

experience
, 25

gaze
, 2–4

interventions in tourism destinations
, 144–147

as marketing tool
, 226–229

perceiving destination as
, 184–187

perception
, 97

quality
, 23–24

research
, 28

residents as element of
, 157–159

in services
, 225–229

space
, 82

variables
, 227

Attention
, 7, 111–112, 233, 235–236

Aura
, 16, 34

Authenticity
, 10, 261–262

conceptual model and hypotheses
, 262–264

construct operationalisation
, 275

event
, 260–261

findings
, 265

hypothesis testing
, 268–269

measurement model
, 265–268

methodology
, 264–265

perceptions
, 260–261

pursuit for
, 66–67

Beauty
, 155–157

Böhme’s reflections
, 33

Brand
, 120–124

code
, 125

concepts spatially and atmospherically
, 124–128

performance
, 125

personality
, 179

values
, 125

Brand space
, 124, 128, 187

atmosphere
, 8

code, image, shaping, positioning
, 126

design management in
, 134–135

destination as
, 191

model
, 126, 179–180, 182–183, 190

values and performance
, 127

view
, 182

Building culture
, 64

architectural governance in Alpine regions
, 67–68

areas of coordination
, 68, 72–74

means of coordination
, 68–72

of regions
, 67

space optimisation and pursuit for authenticity
, 66–67

Building Information Modelling (BIM)
, 189–190

Capricornia
, 305

atmosphere of otherness
, 305–306

foundations of Northern Australia’s constructed ‘otherness’
, 306–308

Northern Australia
, 303–305

otherness in tourism context
, 308–310

perceived ‘otherness’
, 310–315

tourism regions in Northern Australia
, 304

Climate
, 37

house
, 72

Colour(ed)
, 224–225, 228

lampshades
, 232

lights
, 232

perceptions
, 98

for service atmospheres
, 229–231

Communication
, 34, 78

competence
, 84

ConsultGoVisit

endorsement
, 325

treatment
, 322–323

Contemporary architecture
, 66

Cultural/culture
, 5–7, 78, 120

context
, 80

identity
, 80

socialisation
, 80

turn
, 2

De-Westernisation
, 80–81

Dense Atmospheres
, 38

Design

combining and spatialising
, 128–130

strategy
, 130–134

turn
, 140

Destination design

atmospheric design to
, 212–213

dialogue management as prerequisite for
, 213

Destination development
, 210

atmospheric design
, 219

from atmospheric design to destination design
, 212–213

destination space development
, 211–212

findings
, 214–218

living space development
, 211

methodology
, 213–214

participation of local population
, 210–211

perspectives on
, 210

small towns
, 218–219

Destination space
, 141, 179

atmosphere creation in field of tension between living space and
, 212–213

development
, 211–212

as product of subjectively perceived design spaces
, 212

Destinations
, 140, 169–170, 182, 249

aesthetic features
, 155

brand management
, 8

as brand space
, 191

brand strategy
, 187

developing
, 187–192

management
, 187

networks
, 140

smell-scapes
, 156

strategically connecting destinations and
, 183–184

Digitalisation
, 8

opportunities for brand space and management
, 187–192

Direct-response magazine advertisements
, 327

Discourse-based approaches
, 103

Displayed emotions

of employees
, 169

of family/friends
, 169

of local people
, 169

of other tourists
, 169

Divers
, 249

Diving
, 247, 249

Dramaturgy
, 202

‘Dynamism’ factor
, 229

e-Atmospherics
, 11, 38, 320

See also Service atmospherics
findings
, 325–328

future research
, 329–330

hypotheses and literature
, 321–322

limitations
, 329

method
, 322–323

quality of dominant approach
, 320–321

sweepstakes test design
, 324–325

treatment and control email advertisements
, 323–324

Ecological integrity
, 248

Eichstaett town
, 213–218

Electroencephalogram (EEG)
, 228, 233, 239

Emotional contagion
, 166–169

in tourism
, 169–172

Emotional/emotions
, 7, 110–111, 230, 240

cues
, 169

intimacy
, 8

labour
, 8

in philosophy
, 47

reactions
, 56

solidarity
, 170

solidarity
, 8

tone
, 230

Empathetic Sensorium
, 86–87

Empathy
, 168

Entwicklungsoffensive Region Altdorf project (ERA project)
, 198

Environmental

cues
, 283

dimensions
, 278

environmental-psychological models
, 51

psychologists
, 155

Eurocentrism
, 81

European Travel Commission (ETC)
, 79

Even queuing
, 284

Event(s)
, 282

atmosphere in
, 7–11

authenticity
, 260–261

ontology
, 18–19

Exhibitions
, 282

Experience

aesthetics in experience design
, 159–160

orientation
, 109

of positive correspondence
, 115

of silence
, 294–295

society
, 109

space
, 211

Exploration, atmospheric
, 99–104

Eye Tracker
, 9, 225, 228–229, 233

Facial Recognition
, 225, 229

Feng shui (Chinese art of designing space)
, 82

Festival atmosphere
, 10

functions
, 278

Festival’s social atmosphere online
, 278

festival format
, 277–278

festivalscape in context of social media
, 279–280

research setting and methods
, 280–283

results
, 283–286

Festivalscape
, 278

in context of social media
, 279–280

Flow-based approach
, 196–198

Altdorf Case, Switzerland
, 198

area development at railway station
, 203–204

basic scheme
, 201–202

connection between town centre and railway station
, 204

new Cantonal railway station and new site development
, 199

planning and deciding together
, 201

redesign of town centre
, 202–203

relative loss of importance
, 199

results to date
, 205

town centre traffic and congestions
, 199–200

understanding own place
, 200–201

Fudo (Air-and-earth)
, 27

Galvanic Skin Response (GSR)
, 9, 225, 228–229, 233, 239

Genius loci

atmospheric interventions in tourism destinations
, 144–147

atmospheric turn in tourism product development
, 140–141

illustrative examples
, 147–148

place in creating unique tourism experiences
, 141–144

Gestalt theory
, 214

Great Barrier Reef
, 246, 249

Hospitality

accommodations
, 320

atmosphere in
, 7–11

Identification

atmosphere of brand space
, 181

definers
, 127, 181

supporters
, 127, 181

Identification spaces
, 180–181, 188

atmospheric design code of
, 185

Informants
, 197, 295, 297

Involvement
, 261–262, 264

Kimberley Region
, 311

tourism in
, 312

Kyôto School of Philosophy
, 27

Lagoon of Lost Ships (Cousteau)
, 253

Leisure
, 4

atmospheres for
, 113–115

time
, 109

Lighting
, 228

and mood in atmosphere
, 232

for service atmospheres
, 231–233

Living space

atmosphere creation in field of tension between destination space and
, 212–213

development
, 211

Mood
, 37, 121–122

Moreton Bay Artificial Reef
, 250

Motion suggestions
, 32, 53

Multisensory atmospherics
, 156–157

elements
, 154

Musical atmospheres
, 24

Narration
, 97, 100

Nausea
, 294

Nemo’s Garden Project
, 254

Neoplatonic thought
, 18

Neuromarketing tools
, 9, 233

New Phenomenology
, 25, 28, 33

Ningen (Between-human-and-human)
, 27

Noise
, 292–294

harmful effects of
, 293

ubiquity of
, 10

Normal spaces
, 179–180

Northern Australia
, 303–304

tourism regions in
, 304

Noxia
, 294

Ontological location of atmospheres
, 20–22

Ontological triangle
, 16–17

comparison of ontologies
, 17

event ontology
, 18–19

situation ontology
, 19–20

thing ontology
, 16–18

Otherness
, 10

atmosphere of
, 305–306

foundations of Northern Australia’s constructing
, 306–308

perceived
, 310–315

in tourism context
, 308–310

Overtourism
, 210

People
, 96–99

Perceived ‘otherness’
, 310–315

Perceived atmosphere
, 36–37, 50

Perceived authenticity

in arts
, 263

of core artistic product
, 10

of venue
, 10, 263–264

Perceiving destination as atmospheric
, 184–187

Perceptions
, 103, 141

of atmospheres
, 35

Personal

APF
, 100, 104

atmosphere
, 33

factor
, 261

own-space
, 122

Personality
, 120–124

of shops
, 120

Pharmakon
, 294

Phase zero
, 99–101

Philosophical classification of atmospheric turn
, 20–27

Photograph(ic)
, 101

gaze
, 2

series
, 103

Physical evidence
, 227–228

Place
, 46, 52–54

atmosphere model
, 41, 53–59

in creating unique tourism experiences
, 141–144

development
, 200–201

of silence
, 297

Pleasure, Arousal, Dominance model (PAD model)
, 48, 225

Potemkin village effect
, 204

Predominant tourism intensity
, 210

Production aesthetics
, 143, 146

Qifen (Kind of ambience)
, 81–82, 85–87

Realism
, 25–26

Reception aesthetics
, 143

Reduction

of chroma
, 233

of complexity
, 57

Religious tourism
, 292

Renewable energy
, 254

Residents as element of atmospherics
, 157–159

Sales-promoting atmosphere
, 5

Satisfaction
, 263

perceived authenticity of venue on
, 263–264

Scenography
, 7, 145

Schmitz’s atmospheric theory
, 33

Service

atmospherics in
, 225–229

business
, 228

design
, 46–47

quality perceptions of customers
, 224

Service atmospherics
, 224–225.

See also e-Atmospherics
blue sea view
, 233–234

case study examples
, 233

colour for service atmospheres
, 229–231

concept and importance of atmosphere
, 225–226

emotions
, 240

facial expression recognition data combined with Eye Tracker data
, 239

hotel room with city and buildings view
, 235

Las Vegas Hotels View
, 236

lighting for service atmospheres
, 231–233

restaurant with sea view
, 237

scan path
, 238

scope and dimensions of
, 226

Servicescape
, 224, 279

Shipwrecks
, 246

Signs
, 47, 226

Silence
, 10, 292–294

break
, 298

code of conduct
, 297

data analysis
, 296

data collection and sample
, 295–296

empowering experience
, 298–299

experiences of
, 294–295

findings
, 296

inner state of mind
, 298

luxurious travel experience
, 299

method
, 295

as moment of luxury
, 292

place of silence
, 297

Skenographia
, 144

Sketch-mapping
, 102

Social

aspects of tourism atmosphere
, 166–172

contagion
, 167

evaluation
, 229

identification and engagement
, 279

service space model
, 171

Social media
, 278, 284, 286

festivalscape in context
, 279–280

Socialscape
, 278–279

Sociocultural dimension of atmospheres
, 113–115

Sound sense
, 226

Space
, 4, 16, 24, 52–54, 179

identification model
, 126

of knowledge
, 56

optimisation
, 66–67

of possibility
, 56

Spatial atmosphere
, 33, 60

Spatial design
, 119, 130–131

Spatial development
, 190

management of tourism destinations
, 8

Spatial turn
, 2–3, 27, 52, 120

Spatialisation

destination and brand
, 179–182

of two-dimensional brand theory
, 7

Spatiality of atmospheres
, 23–24

Spiritual idealism
, 20

St Gallen Model for Destination Management (SGDM)
, 8, 178, 184, 188, 191–192, 196

identification fields of
, 189

Staging
, 145

Stimulus–Organism–Response model (S-O-R model)
, 36, 48, 171

Strategic/strategy

combining and spatialising
, 128–130

design
, 130–134

orientations
, 131

‘W questions’
, 131

Subspaces
, 183–184

Sustainable destination management

developing destinations
, 187–192

perceiving destination as atmospheric
, 184–187

SGDM
, 178

spatialising destination and brand
, 179–182

strategically connecting destinations and subspaces
, 183–184

Symbols
, 6, 47, 226

Synaesthetic characters
, 32, 53

Taoist Yin-Yang philosophy
, 84

Theatre

constitutes
, 260

events
, 260

performances
, 260

Thing ontology
, 16–18

Three dimension (3D)

city models
, 189

space
, 82

of sustainable development
, 181

Topological Turn of Japanese philosophy
, 27

Tourism
, 4, 64, 67, 78, 141, 211, 218, 225, 308, 320

atmosphere in
, 7–11, 113–115

destinations
, 8, 189, 308

development
, 213

emotional contagion in
, 169–172

in Kimberley Region
, 312

otherness in
, 308–310

research
, 2

use of artificial reefs
, 249

Tourism product development
, 7–8

atmospheric turn in
, 140–141

Tourist(s)
, 4, 8, 67, 166, 170

destination
, 179

experiences
, 9

gaze
, 182, 202

spaces
, 8

Touristification
, 97–98

Transit atmosphere
, 95

Triadic thing ontology
, 16, 18

Ulber’s artistic-atmospheric study
, 103

Underwater

atmosphere
, 250

cultural heritage
, 246

Unity
, 183, 229

Urban

atmospheres
, 94

destinations
, 210

environments
, 211

User engagement
, 279–280, 283

User-generated content (UGC)
, 323

Vagueness of atmospheres
, 94

Visitor flows
, 197, 200

visitor flow-oriented approach
, 178

Volksmusikfestival
, 199

Western philosophy, process ontologies of
, 18–19

World Tourism Organization (WTO)
, 79

Zoo atmospheres
, 102

Prelims
Chapter 1: Introduction
Part 1: Atmosphere and Culture
Chapter 2: Philosophy of the Atmospheric Turn
Chapter 3: The Concept of Atmosphere from a Multidisciplinary Perspective
Chapter 4: Describing and Creating Atmospheres
Chapter 5: Architectural Governance and the Coordination of Building Culture: An Exploratory Reflection
Chapter 6: Enhancing Understanding: The Atmospheric Dimension of Communication as a Catalyst for Creating Deeper Human Understanding
Chapter 7: Changing Atmospheres: On the Duration and Exploration of Urban Experiences
Chapter 8: The Effects of Atmospheres
Chapter 9: Combining Brand Theory with Space and Atmosphere Theory
Part 2: Atmosphere in Tourism, Hospitality and Events
Chapter 10: Staging Genius Loci: Atmospheric Interventions in Tourism Destinations
Chapter 11: Travel Beautifully: The Role of Aesthetics in Experience Design
Chapter 12: Social Aspects of Tourism Atmosphere and Emotional Contagion in Destinations
Chapter 13: Atmospheric Turn and Digitisation as Chances for a Sustainable Destination Management
Chapter 14: From Flow Analysis to Shared Insight to Planning for Impact: The Development Campaign of Altdorf (CH)
Chapter 15: Does the Living Space Prevent Destination Development? The Bavarian Town of Eichstaett as a Space of Possibilities
Chapter 16: What Colour and Light Do in Service Atmospherics: A Neuro-Marketing Perspective
Chapter 17: In Search of Underwater Atmosphere: A New Diving World on Artificial Reefs
Chapter 18: Authenticity as a Contributor to Satisfaction with Arts Events: The Moderating Role of Involvement
Chapter 19: Extending a Festival’s Social Atmosphere Online: The Case of Fotografia Europea
Chapter 20: Silence as a Moment of Luxury: Insights from Contemporary Travellers Visiting Churches
Chapter 21: Capricornia: An Atmosphere of ‘Otherness’
Chapter 22: How Advertising E-Atmospherics Impact Consumer Behaviour: Evidence from True Field Experiments in Hospitality and Tourism
Index