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When in Rome – Intercultural Competency and Intercultural Sensitivity in Hospitality Management Education

Trade Tales: Decoding Customers' Stories

ISBN: 978-1-78714-279-4, eISBN: 978-1-78714-278-7

Publication date: 28 November 2017

Abstract

A group of tourism and hospitality students from a Danish university were on a study trip to Dubai, United Arab Emirates. During a company site visit, their program was disrupted by an unexpected extra speaker following an unplanned social event. The Danish group leader decided to stay with the original program even if it meant declining the hospitality of their hosts.

Keywords

Acknowledgements

Acknowledgments

The author appreciates the editorial direction provided for revising this paper by Po-Ju Chen

Citation

Hammersh⊘y, A. and Chen, P.-J. (2017), "When in Rome – Intercultural Competency and Intercultural Sensitivity in Hospitality Management Education", Trade Tales: Decoding Customers' Stories (Advances in Culture, Tourism and Hospitality Research, Vol. 14), Emerald Publishing Limited, Leeds, pp. 155-161. https://doi.org/10.1108/S1871-317320170000014026

Publisher

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Emerald Publishing Limited

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