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A Model of Trigger Events and Sensemaking in the Intercultural Context: A Cognitive Approach to Global Leadership Effectiveness

Joyce S. Osland ^a

Allan Bird ^b

B. Sebastian Reiche ^c

Mark E. Mendenhall ^d

^aSan Jose State University, USA

^bGoa Institute of Management, India

^cIESE Business School, Spain

^dUniversity of Tennessee, Chattanooga, USA

Advances in Global Leadership

ISBN: 978-1-80455-857-7, eISBN: 978-1-80455-856-0

Publication date: 6 March 2023

Abstract

Although the term “trigger event” is commonly accepted and frequently mentioned by many disciplines in conjunction with sensemaking, research attention on the trigger event construct is sorely lacking. We chose to examine this construct within a specific setting that global leaders have to master – the intercultural context. After reviewing the relevant literature, we created an original model of trigger events and sensemaking in the intercultural context, which is accompanied by propositions that determine the likelihood of an event rising to the level of a trigger. It is our hope that this theoretical model will lead to a better understanding of how trigger events function in general. The chapter contributes to a greater understanding of the cognitive element of global leadership effectiveness. Finally, the model has practical implications for intercultural and global leadership training and executive coaching.

Keywords

Acknowledgements

Acknowledgement

This paper is dedicated to the memory of Allison Gundersen, a key member of our trigger events research team and a strong contributor to this paper.

Citation

Osland, J.S., Bird, A., Reiche, B.S. and Mendenhall, M.E. (2023), "A Model of Trigger Events and Sensemaking in the Intercultural Context: A Cognitive Approach to Global Leadership Effectiveness", Osland, J.S., Reiche, B.S., Mendenhall, M.E. and Maznevski, M.L. (Ed.) Advances in Global Leadership (Advances in Global Leadership, Vol. 15), Emerald Publishing Limited, Leeds, pp. 111-138. https://doi.org/10.1108/S1535-120320230000015004

Publisher

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Emerald Publishing Limited