Toward Better Understanding of Interaction Dynamics in Multicultural Teams: A Status Perspective

Abstract

Purpose – Existing research in organizational behavior and social psychology focuses on comparisons in behaviors and attitudes across national groups, instead of studies on interactions among individuals with different national cultural backgrounds. In this chapter, we hope to motivate efforts within cross-national literatures to address some largely unexamined questions regarding dynamics in multicultural diverse teams.

Design/approach – Through a review of the prior perspectives on multicultural teams and a summary of findings in a recent meta-analysis study on multicultural teams in both single nation and multinational settings, we critique the limitations of the current perspectives and propose a new theoretical framework that draws on status perspectives in sociological and ethological research.

Findings – Drawing from status literatures, we explore how the status construction process and the status differential hierarchy of the team may affect trust, psychological safety, and creative problem solving of complex tasks in multicultural teams.

Originality/value – We propose a new theoretical angle of status for future research on interaction dynamics in multicultural teams, and diverse teams in general.

Citation

Silberzahn, R. and Chen, Y.-R. (2012), "Toward Better Understanding of Interaction Dynamics in Multicultural Teams: A Status Perspective", Neale, M.A. and Mannix, E.A. (Ed.) Looking Back, Moving Forward: A Review of Group and Team-Based Research (Research on Managing Groups and Teams, Vol. 15), Emerald Group Publishing Limited, Leeds, pp. 327-357. https://doi.org/10.1108/S1534-0856(2012)0000015016