Bruising the Bottom Line: Cost of Workplace Bullying and the Compromised Access for Underrepresented Community College Employees

Abstract

Researchers have conducted numerous studies on workplace bullying (Björkqvist, Österman, & Hjelt-Bäck, 1994; Branch, Ramsay, & Barker, 2013; Cowan, 2012; Duffy & Sperry, 2007; Fritz, 2014; Harvey, et al., 2006; Liefooghe, 2010; Matthiesen & Einarsen, 2007; Yamada, 2000; Zabrodska & Kveton, 2013). Other studies specifically examined the corporate sector, European trends, and the impact on health and wellness for staff facing workplace bullying (Constanti & Gibbs, 2004; Djurkovic, McCormack, & Casimir, 2008; Query & Hanely, 2010; Thomas, 2005); yet, few studies considered the impact of workplace bullying on American higher education. More specifically, no empirical studies considered the impact of workplace bullying in America’s community colleges. Consequently, Hollis has replicated her study of four-year colleges and universities (2015) and applied the procedures to the community college setting. Consistent with the findings from respondents at four-year colleges and universities (n = 401), this data set revealed that community college respondents (n = 200) proportionally face workplace bullying as well. Sixty-two percent of respondents of four-year colleges and universities reported being affected by workplace bullying, while 64% of community colleges participants reported being affected by workplace bullying. Arguably, the impact on the community college and the first-generation students who pursue a community college education might be more severe as community colleges have fewer resources than four-year colleges and universities to spend on employee disengagement.

Citation

Hollis, L.P. (2016), "Bruising the Bottom Line: Cost of Workplace Bullying and the Compromised Access for Underrepresented Community College Employees", The Coercive Community College: Bullying and its Costly Impact on the Mission to Serve Underrepresented Populations (Diversity in Higher Education, Vol. 18), Emerald Group Publishing Limited, Leeds, pp. 1-26. https://doi.org/10.1108/S1479-364420160000018007