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Quality Improvement in Libraries: Total Quality Management and Related Approaches

Joanne H. Boelke

Advances in Librarianship

ISBN: 978-0-12024-619-9, eISBN: 978-1-84950-881-0

Publication date: 11 October 1995

Citation

Boelke, J.H. (1995), "Quality Improvement in Libraries: Total Quality Management and Related Approaches", Godden, I.P. (Ed.) Advances in Librarianship (Advances in Librarianship, Vol. 19), Emerald Group Publishing Limited, Leeds, pp. 43-83. https://doi.org/10.1108/S0065-2830(1995)0000019005

Publisher

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Emerald Group Publishing Limited

Copyright © 1995, Emerald Group Publishing Limited