Navigating circular library stacks: a case study on signage

Abstract

Purpose

The intent of this paper is to outline a case study that addressed signage issues in a circulating book collection at a four‐year college library. A signage redesign project is detailed, with special attention paid to the challenges of a complex and often confusing layout.

Design/methodology/approach

A consistent and comprehensive stack signage system involving the implementation of a color‐coded scheme, along with a variety of new informational and wayfinding signs, was designed. The project also supported the creation of a corresponding digital map linked to library catalog.

Findings

The redesigned stack signage system contributed to a dramatic increase in the number of books checked out from the circulating collection. A pattern of positive responses observed during reference services and library instruction sessions also supports the favorable outcome of the project.

Research limitations/implications

The study would benefit from a survey or related data that could quantify the impact of the redesign on patron wayfinding in the circulating stacks.

Practical implications

The unique circular nature of the library discussed presented additional obstacles; however, the measures taken are applicable to libraries of various configurations. The detailed signage strategy could also serve as a framework to develop best practice guidelines for stack signage.

Originality/value

While there is significant literature on library signage, stack signage specific to directing patrons towards locating books on the shelves has not been widely addressed.

Citation

Stempler, A.F. (2013), "Navigating circular library stacks: a case study on signage", Reference Services Review, Vol. 41 No. 3, pp. 503-513. https://doi.org/10.1108/RSR-02-2013-0006