Data-driven decision-making in the library

Abstract

Purpose

The purpose of this paper is to describe the current environment for libraries to consider the value of using data to support decision-making.

Design/methodology/approach

This paper contains literature review and commentary on this topic that has been addressed by professionals, researchers and practitioners.

Findings

In developing a library’s strategic direction, it is essential that evidentiary data be referenced to supplement the organization’s rationale for decision-making. There is an expectation by stakeholders that libraries are able to generate reports and decisions based on aggregated data for in-demand reporting. Therefore, capturing, analyzing and reporting decisions based on data are indispensable in today’s libraries.

Originality/value

The value in addressing this topic is to examine the option by libraries to use data to support data-driven decision-making.

Citation

Massis, B. (2016), "Data-driven decision-making in the library", New Library World, Vol. 117 No. 1/2, pp. 131-134. https://doi.org/10.1108/NLW-10-2015-0081