Abstract
Purpose
This research note discusses three essential and practical questions related to social entrepreneurship and social activities in small- and medium-sized enterprises (SMEs): What motivates SMEs to undertake social activities? What are the obstacles faced by SMEs when undertaking social activities? What are the types of social activities that SMEs undertake? The article presents preliminary answers and provides research suggestions related to these questions.
Design/methodology/approach
The authors search and review articles that study social entrepreneurship and social activities of SMEs and synthesize their findings based on the three main topics of interest.
Findings
The authors synthesized findings based on their three motivating topics: motivation, obstacles and types. They extracted three primary motivations of SMEs for social activities: (1) demands and expectations from external stakeholders, (2) nonpecuniary incentives that stem from organizational values and culture and (3) anticipation of improving relevant organizational outcomes. The authors extracted two obstacles for social initiatives: (1) limited resources and knowledge and (2) lack of perceived benefits or incentives. Finally, the authors extracted two types of social activities: (1) activities that address social and ethical issues and (2) activities that address environmental concerns.
Originality/value
Pressing concerns in society have pushed numerous entrepreneurs and small business managers to create and manage businesses that aim to alleviate social and environmental problems. Accordingly, researchers have devoted some attention to how SMEs get increasingly involved with social activities and initiatives (i.e. addressing social and environmental challenges through their firms). The authors highlight existing findings and propose future research opportunities based on our three essential and motivating questions.
Keywords
Citation
Cortes, A.F. and Lee, Y. (2021), "Social entrepreneurship in SMEs: a note on three essential questions", New England Journal of Entrepreneurship, Vol. 24 No. 2, pp. 62-78. https://doi.org/10.1108/NEJE-03-2021-0014
Publisher
:Emerald Publishing Limited
Copyright © 2021, Andres Felipe Cortes and Younggeun Lee
License
Published in New England Journal of Entrepreneurship. Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at http://creativecommons.org/licences/by/4.0/legalcode
Introduction
Social entrepreneurship (SE) and organizations' active involvement with social initiatives have gathered important attention from both scientific and non-scientific communities in recent years due mostly to a widespread acknowledgement that SE represents a key avenue to economic and societal well-being (Canestrino et al., 2020; Dwivedi and Weerawardena, 2018). Individuals across the world are increasingly unconvinced that both businesses and governments are well equipped to address the most pressing societal and environmental concerns, thus fueling interest in concepts such as SE, which promote the integration of multiple disciplines to understand organizational efforts to create social value (Dacin et al., 2011). Although conceptual and definitional clarity has been challenging for the concept of SE, many scholars have supported the broad view that at least in the context of for-profit organizations, SE represents market-based, entrepreneurial activities aim to address social problems and/or to create social value [1] (Canestrino et al., 2020; Dacin et al., 2011; Santos, 2012; Short et al., 2009; Wu et al., 2020).
Considering how entrepreneurial activities are a characteristic of both established and nascent organizations, it follows that small- and medium-sized enterprises (SMEs) [2], representing millions of firms in many economies (Small Business Administration, 2012; Statista, 2018), can play a key role in the promotion of social activities. However, SMEs' engagement in SE and social activities can have important differences with both nascent and large firms. First, nascent firms engaging in SE are usually created with a social mission as the core of their business model, allowing entrepreneurs to gather resources and start the business under the premise of creating social value (Wanyoike and Maseno, 2021). Second, large firms tend to have an important amount of financial and human resources that they can deploy toward social initiatives that might be demanded by their stakeholders or are becoming a common practice in their industry. In turn, the creation of social value is not necessarily part of many SMEs' purpose and mission and these firms may not face external pressures or possess the resources to implement SE activities. This issue has motivated scholars to conduct research that explores why established SMEs pursue SE initiatives and the characteristics of such process for those types of firms (Amaeshi et al., 2016; Cassells and Lewis, 2019; Metzker and Streimikis, 2020; Sweeney, 2007).
In this research note, our purpose is to perform a narrow and focused synthesis of this emerging field of research by discussing three essential questions about social activities and SE in SMEs: what motivates SMEs to undertake social activities? What the obstacles faced by SMEs when undertaking SE activities? What are the types of SE activities that SMEs undertake? We aim to offer some preliminary answers to these questions based on existing research and provide concrete pathways for future investigation. The remainder of this note explains our search of relevant studies, provides the synthesis and research directions organized around the three motivating questions and finishes with an illustrative summary of our conclusions.
Search of relevant studies
We used the Business Source Premier database to find articles related to our motivating questions. Specifically, we searched the subject terms for two groups of broad keywords: “social enterprise or social entrepreneurship or social entrepreneur or social business or social value” and “small business or small firms or small enterprises or small companies or SMEs or SME.” Considering the multidisciplinary nature of SE and our intention to uncover all possibly relevant studies, we did not constrain the search by journal or timeframe. This broad search resulted in 449 empirical and conceptual articles in peer-reviewed outlets. We proceeded to scan each article and identify those that were specifically studying or addressing one of our motivating questions. For example, we discarded articles that focused on the outcomes of social initiatives (prior studies have covered these topics, see Gupta et al., 2020 and Short et al., 2009). This manual scan resulted in 31 articles that we synthesize in subsequent sections.
Although our search and selection of studies is focused on addressing three essential questions and cannot be considered as comprehensive of the entire field of SE in the context of SMEs, we provide some information about our selected studies. Specifically, we provide a detailed summary of noticeable articles based on their core focus, empirical sample and findings in the Appendix. We categorized the articles by focus of research in Table 1. As a result, there were 22 articles on the topic of corporate social responsibility (CSR), 3 articles on environment (e.g. environmental management and protection), 3 articles on sustainability (e.g. economic sustainability), 2 articles on social issues (e.g. social engagement and impact) and 2 articles on legitimacy (e.g. credits). We found that most articles on SE in small businesses concentrated on CSR-related research. We also sorted empirical contexts by country and present them in Table 2. Notably, from 31 articles that we analyzed, USA (5 times) and Spain (4 times) were the most studied contexts. Finally, we sorted the number of articles by main theories and present them in Table 3. Stakeholder theory (7 times), institutional theory (3 times) and social capital theory (3 times) were the most popular theories that scholars adopted in these studies. We also note that while surveys (14 times) and interviews (14 times) were the most conducted empirical methods, case studies (7 times) and secondary datasets (5 times) were also implemented. Various secondary datasets were also utilized, such as credit files (Cornée, 2019), financial reports (Norbit et al., 2017), sustainability reports (Sendlhofer et al., 2020) and association reports (Soundararajan et al., 2018).
What motivates SMEs to undertake SE activities?
Research suggests that SMEs have a variety of motivations to pursue SE activities and that there are numerous organizational characteristics that facilitate such activities. We review both topics in this subsection.
Motivations to undertake SE activities. There were nine articles that specifically focused on motivations of SMEs for SE activities. Demands from community, consumer, stakeholders, global supply chain and various relationships (Amaeshi et al., 2016; Madden et al., 2019; Njite et al., 2011; Sweeney, 2007; Vives, 2006) and anticipation of long-term profitability (Cassells and Lewis, 2019; Madden et al., 2019; Vives, 2006) were one of the most common motivations for SE activities. Moreover, government regulations (Cassells and Lewis, 2019; Njite et al., 2011; Vives, 2006), religious beliefs and ethical orientation (Amaeshi et al., 2016; Cassells and Lewis, 2019; Njite et al., 2011; Vives, 2006), personal philanthropic interests (Madden et al., 2019) and labor satisfaction (Vives, 2006) motivated SMEs to take SE activities. There were also unique motivations such as hiring purposes (Metzker and Streimikis, 2020), differentiation strategy (Cassells and Lewis, 2019) and nationalistic and patriotic orientations (Amaeshi et al., 2016). Lee et al. (2017) and Norbit et al. (2017) also found social, company and brand reputation as the main motivations for engaging in social practices.
Organizational characteristics that facilitate SE activities. There were 17 articles that examined various organizational characteristics that antecede SE activities of SMEs. Antecedents of social responsibility practices were among the most studied area. D'Aprile and McLay (2021) found that employees' organizational identity promotes social practices through organizational sense of community and affective organizational commitment. Grimstad et al. (2020) examined how SMEs' levels of internationalization shape engagement in social practices. Hosoda (2018) empirically examined that different management control systems support CSR practices through enhancing employee motivations and integrating stakeholders' perspectives. Lee et al. (2017) found the role of stakeholder and institutional pressures on SMEs' explicit social practices. In addition, scholars examined direct influences of compatibility (i.e. corporate culture, values and morality, managers' support and corporate image; Hsu and Cheng, 2012), employees' moral responsibility (Sendlhofer, 2020), firm size, industry sector, gender (Sancho et al., 2017), community support (Laguir et al., 2016), CEOs' capability and authority, reputation management, product and service quality management, marketing budget for CSR, industry association, customer expectations, community support, community educational involvement (Salciuviene et al., 2016) and social capital dimensions (i.e. cognitive, structural and relational; Aragón et al., 2016) on socially responsible activities of SMEs.
Scholars examined antecedents of environmental management, practices and protections. Specifically, Cassells and Lewis (2019) studied specific drivers of environmental management practices of small manufacturing firms such as attitudinal, firm-centered with inward focus, firm-centered with outward focus and external environment. Benito-Hernández et al. (2016) examined the importance of cooperative relationships with community, external stakeholders and customers to engage with environmental protections. Hoogendoorn et al. (2015) empirically studied antecedents such as environmental legislation, firm size, tangible products and external financial support that develop SMEs' environmental practices (i.e. production processes and products/services). In the research stream of antecedents of sustainability and social activities, Kornilaki et al. (2019) found that owner-managers’ self-efficacy impacts sustainability practices through perceptions on external environment (i.e. sociocultural and industrial norms), whereas Garrigós Simón et al. (2017) examined critical influence of policies on sustainable regional development and social values of SMEs in the construction industry. Finally, Bengo and Arena (2019) researched how social SMEs could gain legitimacy based on their relationships with banks. They found that lending technologies (i.e. financial statement, asset-based, relationship lending and small business credit scoring) promote the legitimacy of social SMEs. Relatedly, Cornée (2019) examined 389 small loans at a social bank and found that soft information (i.e. management and project quality) help small businesses to attain high credit default.
Despite the relatively small number of studies that were related to this key question, findings clearly suggest that SMEs can have a diverse set of interesting motivations to engage in SE initiatives. We suggest that these diverse motivations could be categorized in three overarching themes: (1) demands and expectations from external stakeholders, (2) nonpecuniary incentives that stem from organizational values and culture and (3) anticipation of improving relevant organizational outcomes. A key challenge for future research on this question is to explore, both theoretically and empirically, the interplay of these overarching motivations. There should be important differences for SMEs who are motivated merely by new regulations compared to those that are motivated by organizational values, particularly in terms of the extent to which they engage in SE activities as well as the variety and type of SE activities they pursue.
Future research could study how these motivational forces are formed based on different individual-, firm- or institutional-level factors. For the individual-level factors, we suggest examining founder or managerial characteristics from the cognitive, psychology and strategic leadership literatures. Specifically, CEOs with high cognitive flexibility (i.e. “the ease with which individuals are able to broaden the scope of their attentional span to attend to divergent perspectives but also engage in a balanced consideration of those perspectives”, Rothman and Melwani, 2017, p. 265) and paradox mindset (i.e. “the extent to which one is accepting of and energized by tensions”, Miron-Spektor et al., 2018, p. 26) would understand the values of SE activities that might contradict with their SMEs' values and financial goals and attain interests on taking more SE-related strategic decisions. Similarly, CEOs' psychological factors are also important area that have not been advanced. For instance, CEOs with high compassion (“the feeling that arises in witnessing another's suffering and that motivates a subsequent desire to help”, Goetz et al., 2010, p. 351) and passion (“a strong inclination toward an activity that people like, that they find important, and in which they invest time and energy”, Vallerand et al., 2003, p. 756) could be motivated to take SE activities in their SMEs. Furthermore, we recommend future studies to examine the managerial differences such as CEOs' generational characteristics (e.g. millennials and baby boomers), executives' leadership styles (e.g. servant and charismatic leadership) and board members' background (e.g. governmental, political or educational experience) that would influence SMEs' engagement in social activities.
In the case of firm-level factors, it would be interesting to study organizational experiences (e.g. previous successful SE activities) and organizational system (e.g. compensation for executives or employees) that would encourage SMEs' engagement in SE activities. It would also be relevant to consider specific types of SMEs, mainly because social SMEs (i.e. firms created with a social mission at the core of their business model) and SMEs that conduct SE with slack resources would show different motivations toward social activities. For the institutional-level factors, we suggest examining industry and country characteristics. Beyond nonpecuniary incentives or pressures from stakeholders, direct financial or non-financial incentives from government, such as tax reductions, fast track patent application or governmental awards, would nudge SMEs to develop interests in SE activities. Moreover, types of industry would also influence the motivations of SMEs. For instance, SMEs in the healthcare industry such as insurance or medical device companies would donate to local hospitals and communities for various financial anticipations. As such, investigation on specific industry or country empirical settings would enhance our understanding on the motivational factors of SMEs.
What are the obstacles faced by SMEs when undertaking SE activities?
We found 12 articles that examined the challenges of SE activities for SMEs. One of the most common obstacles was related to “deficiency”. Specifically, lack of resources (Cassells and Lewis, 2019; Hsu and Cheng, 2012; Njite et al., 2011; Norbit et al., 2017; Salciuviene et al., 2016; Vives, 2006), training, knowledge (Cassells and Lewis, 2019; Norbit et al., 2017; Vives, 2006), formal procedures, guidance, policies (Hsu and Cheng, 2012; Madden et al., 2006; Njite et al., 2011; Salciuviene et al., 2016), benchmarks (Hsu and Cheng, 2012) and formal CSR performance measurement system (Salciuviene et al., 2016) place obstacles for SMEs to implement SE activities. Financial cost was another common obstacle (Hsu and Cheng, 2012; Njite et al., 2011; Sweeney, 2007).
Moreover, environmental factors such as industry needs (Discua Cruz, 2020), firm-environment nexus (Cassells and Lewis, 2019), sociocultural and industrial norms (Kornilaki et al., 2019) and weak institutional context (Amaeshi et al., 2016) blocked SMEs to take active SE-related practices. Concerns for positive benefits from CSR practices (Metzker and Streimikis, 2020), for the impact of SE activities (Madden et al., 2006) and for lack of environmental influence (Vives, 2006) were other obstacles. Scholars also found other challenges like volume of requests from community (Madden et al., 2006), religious tensions (Discua Cruz, 2020) and business-related factors (need for compliance, Discua Cruz, 2020; a need for survival, Madden et al., 2006).
In summary, SMEs seem to face two main obstacles to engage in SE activities: (1) limited resources and knowledge and (2) lack of perceived benefits or incentives. New organizational initiatives require deployment of various resources and knowledge, which are frequently assumed to be limited in SMEs (Josefy et al., 2015). It is therefore expected that such obstacles emerge in research findings on SE activities. On this front, it is important for future research to explore how SMEs could overcome such obstacles. Although SMEs may seek different ways of acquiring resources, it might be possible that SMEs bound their SE activities depending on available resources, suggesting that we might tap into and eventually categorize various types of SE activities that require different amounts of resources and have various implications for organizational outcomes. Such categorization would be relevant for managers in SMEs to find alternative ways of engaging in SE and potentially address the lack of perceived benefits or incentives to engage in SE activities. Relatedly, it may be relevant to explore why managers in some SMEs appreciate the benefits of SE activities and others do not. There might be some interesting insights related to the type of industry, firm and/or managerial characteristics that influence such perceptions.
Specifically, we suggest scholars to apply entrepreneurship concepts to understand how resource-constrained SMEs overcome their limitations and find ways to get involved with various SE activities. For instance, SMEs with high bricolage (“making do by applying combinations of the resources at hand to new problems and opportunities”, Baker and Nelson, 2005, p. 333), effectuation (“… take a set of means as given and focus on selecting between possible effects that can be created with that set of means”, Sarasvathy, 2001, p. 245) and entrepreneurial imaginativeness (“cognitive ability of imagination mixes with the entrepreneurial knowledge of innovation, communication, and administration”, Kier and McMullen, 2020, p. 3) would be able to efficiently utilize resources and maximize their capabilities to perform various SE activities. We also recommend using resource orchestration theory to articulate how SMEs strategically structure, bundle and leverage resources (Ireland et al., 2003; Sirmon et al., 2007, 2011) to resolve liability of smallness (Stinchcombe, 1965), engage with SE activities and also attain organizational growth.
What are the types of SE activities that SMEs undertake?
Studies suggested that SMEs engage in three main types of SE initiatives: CSR, environment and sustainability. In the research stream of CSR, scholars categorized CSR practices in various approaches. Vives (2006) examined CSR practices as internal responsibility (i.e. human resources and working environment), external responsibility (i.e. community involvement) and environmental responsibility (i.e. reduction of environmental impact). Sweeney (2007) categorized CSR practices based on the targets such as employees (i.e. work/life balance and diversity policies), community (i.e. charitable donations and scholarship programs), customers (i.e. innovative products and enhanced accessibility) and environment (i.e. waste management and recycling initiatives). Similarly, Grimstad et al. (2020) studied economic, legal, ethical and philanthropic responsibilities. Njite et al. (2011) focused on CSR activities of contribution, network, safety and participation. Also, Madden et al. (2006) found in-kind donations and staff fundraising projects as core CSR practices. Scholars also examined specific types of CSR such as CSR reporting (Discua Cruz, 2020), CSR in supply chains (i.e. corporate environment, corporate social and ethical supply chain dimensions; Lee et al., 2017), CSR strategies (i.e. supplementary, support, substitute and stimulate; Amaeshi et al., 2016) and CSR spaces (i.e. workplace, marketplace, community and ecological environment; Amaeshi et al., 2016).
In the research stream of environment, Cassells and Lewis (2019) examined four types of environmental management practices (i.e. operational practices, waste management practices, design for the environment practices and environmental management practices). Benito-Hernández et al. (2016) focused on environmental protection and Hoogendoorn et al. (2015) studied production processes (i.e. greening processes) and products and services (i.e. greening product and service offerings). In the research stream of sustainability, scholars studied sustainability engagement (i.e. environmental, social and economic sustainability; Saunila et al., 2019) and sustainable regional development (Garrigós Simón et al., 2017).
Overall, the types of SE activities that SMEs undertake seem diverse, but they tend to follow common social responsibility initiatives: those that address social and ethical concerns (both within and outside the organization) and those that address environmental concerns. These types of SE activities are unquestionably important, particularly because they represent organizational efforts to alleviate social problems and contribute to pressing international concerns on climate change. However, it is likely that some SMEs are more attracted to certain types of SE activities depending on multiple organizational and industry conditions, and SMEs' resource limitations suggest that they must select SE activities based on an organizational ranking of social and environmental problems they deem relevant to address.
The decision-making process behind such selection of different activities would be a noteworthy research topic. Furthermore, there is not much theoretical and empirical investigation on SMEs whose SE activities are tightly integrated with their business core. For example, some SMEs might seek to develop new offerings that address social challenges mainly because these offerings provide competitive advantages. It would be interesting to explore how such SMEs generate and implement these types of activities and how these activities may have different characteristics than those targeted at other causes, particularly in terms of the support they receive from different stakeholders. Another important area to investigate is how various characteristics of different stakeholders shape SMEs' engagement with SE activities. Stakeholders' interests and directions are likely to influence which SE activities SMEs get involve with. As such, examining specific characteristics of stakeholders (e.g. industrial or educational background of the workforce, power and voice of local communities and oversight bodies or personalities and background of members of the board of directors) would extend our understanding how SMEs make decisions on SE activities. Furthermore, moving beyond antecedents that positively influence the selection of certain SE activity and examining various factors that depress SMEs' involvement with SE activities would be an important step in the literature. This line of research could relatedly explore negative outcomes of different types of SE activities and overall examine the “dark side” of pursuing and selecting social activities that do not fit with SMEs' core values and may subsequently have negative implications for SME survival and performance.
Conclusion
SE continues to be a topic that attracts significant attention from scholars, managers, entrepreneurs and governments around the world. Considering the important economic force that SMEs represent in most countries, scholars are increasingly interested in studying how SMEs engage in activities that can address social and environmental problems in their contexts. In this research note, our purpose was to provide preliminary answers to three essential questions in this growing stream of research and provide some guidance for future investigation. A synthesis of our insights for these essential questions is presented in Figure 1. Considering how this increasing body of knowledge can build important implications for business education, government institutions and managers at existing SMEs, we hope that our research note provides a baseline to spark and guide more research on this topic.
Figures
Number of articles on social entrepreneurship in SMEs by focus of research
Focus of research | Articles |
---|---|
CSR | 21 |
Environment | 3 |
Sustainability | 3 |
Social issues | 2 |
Legitimacy | 2 |
Empirical contexts of articles on social entrepreneurship in SMEs
Cluster | Country | Articles | Cluster | Country | Articles |
---|---|---|---|---|---|
Europe | Spain | 4 | America | USA | 5 |
Italy | 3 | Chile | 2 | ||
Belgium | 2 | Colombia | 2 | ||
Czech | 2 | Argentina | 1 | ||
Finland | 2 | Belize | 1 | ||
France | 2 | Brazil | 1 | ||
Greece | 2 | El Salvador | 1 | ||
Ireland | 2 | Honduras | 1 | ||
Lithuania | 2 | Mexico | 1 | ||
Norway | 2 | Peru | 1 | ||
Sweden | 2 | Venezuela | 1 | ||
Austria | 1 | Asia | India | 3 | |
Bulgaria | 1 | Pakistan | 2 | ||
Croatia | 1 | China | 1 | ||
Cyprus | 1 | Israel | 1 | ||
Denmark | 1 | Japan | 1 | ||
Estonia | 1 | Korea | 1 | ||
Germany | 1 | Lebanon | 1 | ||
Hungary | 1 | Malaysia | 1 | ||
Iceland | 1 | Taiwan | 1 | ||
Latvia | 1 | Turkey | 1 | ||
Liechtenstein | 1 | Oceania | Australia | 1 | |
Luxembourg | 1 | New Zealand | 1 | ||
Macedonia | 1 | Africa | Kenya | 3 | |
Malta | 1 | Tanzania | 3 | ||
Netherlands | 1 | Nigeria | 2 | ||
Poland | 1 | Uganda | 2 | ||
Portugal | 1 | Ghana | 1 | ||
Romania | 1 | Liberia | 1 | ||
Serbia | 1 | Mali | 1 | ||
Slovakia | 1 | Morocco | 1 | ||
Slovenia | 1 | Mozambique | 1 | ||
UK | 1 | South Africa | 1 |
Number of articles on social entrepreneurship in SMEs by theories
Theory | Articles |
---|---|
Stakeholder theory | 7 |
Institutional theory | 3 |
Social capital theory | 3 |
Legitimacy theory | 2 |
Resource-based view | 2 |
Triple bottom line theory | 2 |
Cognitive perspective | 1 |
Innovation diffusion theory | 1 |
Paradox theory | 1 |
Reciprocal stewardship theory | 1 |
Signalling theory | 1 |
Social identity theory | 1 |
Stewardship theory | 1 |
Authors | Year | Journal | Core focus | Sample | Country | Findings |
---|---|---|---|---|---|---|
D'Aprile and McLay | 2021 | Journal of Promotion Management | CSR | 354 employees of SMEs | Italy | Employees' organizational identity develops CSR practices through organizational sense of community and affective organizational commitment |
Grimstad et al. | 2020 | European Business Review | CSR | 65 SMEs | Norway | SMEs' intrinsic motivation positively impacts CSR practices and SMEs' levels of internationalization moderates this relationship |
Metzker and Streimikis | 2020 | International Journal of Entrepreneurial Knowledge | CSR | 419 SMEs | Czech | SMEs understand the value of CSR practices to hire loyal and satisfied employees, but SMEs are concerned about the positive benefits of CSR practices |
Sendlhofer | 2020 | Journal of Business Ethics | CSR | 1 SME | Sweden | Employees' moral responsibility positively influences CSR implementation. Also, employees decouple from moral responsibility through visionary procrastination |
Discua Cruz | 2020 | International Small Business Journal | CSR | 1 family SME | Honduras | Family SMEs face various obstacles in CSR reporting and multiple methods can avoid the tensions in CSR reporting |
Cornée | 2019 | Journal of Small Business Management | Legitimacy | 389 small loans at a social bank | France | Soft information (i.e. management and project quality) predicts credit default |
Cassells and Lewis | 2019 | Small Enterprise Research | Environmental management | 148 small manufacturing businesses | New Zealand | Authors categorize the core motivations, obstacles and drivers of environmental management practices of small manufacturing firms |
Bengo and Arena | 2019 | International Journal of Productivity and Performance Management | Legitimacy | 5 social SMEs | Italy | Social SMEs benefit from lending technologies (i.e. financial statement, asset-based, relationship lending and small business credit scoring) to attain legitimacy |
Kornilaki et al. | 2019 | Journal of Sustainable Tourism | Sustainability | 16 small businesses | Greece | Owner-managers’ self-efficacy influenced how they perceive external environment (i.e. sociocultural and industrial norms), which eventually led to the decision on sustainability practices |
Saunila et al. | 2019 | Technology Analysis and Strategic Management | Sustainability | 139 small businesses | Finland | Environmental sustainability impacts green technology investment through social and economic sustainability |
Hosoda | 2018 | Corporate Governance | CSR | 1 SME | Japan | Both formal and informal control systems promote CSR practices through motivating employees and incorporating opinions of stakeholders on CSR |
Soundararajan et al. | 2018 | Business and Society | CSR | 8 small businesses | India | Small businesses avoid the institutional demands for CSR practices by “undermining assumptions and values, dissociating consequences, and accumulating autonomy and political strength” (p. 1301) |
Lee et al. | 2017 | Corporate Social Responsibility and Environmental Management | CSR | 87 SMEs | Korea | SMEs are likely to concentrate on explicit CSR practices to be recognized by their target customers. Similarly, stakeholder and institutional pressures drive CSR practices |
Sancho et al. | 2017 | International Journal of Management and Enterprise Development | CSR | 509 SMEs | Spain | SMEs with larger firm size that belong to industrial sectors and have women CEOs are likely to implement high CSR practices |
Norbit et al. | 2017 | Management and Accounting Review | CSR | 20 SMEs | Malaysia | Although SMEs attempt to implement CSR to promote firm reputation and brand names, limited funding and lack of formal training prevent them to apply CSR practices |
Panwar et al. | 2017 | Journal of Business Ethics | Social engagement | 478 small businesses | USA | Small firms' perceptions on potential intangible benefits positively influence their social engagement |
Molecke and Pinkse | 2017 | Journal of Business Venturing | Social impact | 22 small businesses | 16 countries | Four methods (i.e. immeasurable, imprudent, incomplete and irrelevant) can measure social impact and bricolage can be an alternative social impact measurement |
Garrigós Simón et al. | 2017 | Entrepreneurship and Regional Development | Sustainability | 23 experts | Colombia | Policies promote sustainable regional development and social values of SMEs in the construction industry |
Laguir et al. | 2016 | Corporate Social Responsibility and Environmental Management | CSR | 20 SMEs | Morocco | Family SMEs are more socially responsible than non-family SMEs because of family SMEs' involvement with their community |
Salciuviene et al. | 2016 | Engineering Economics | CSR | 3 SMEs | Lithuania | Several obstacles (i.e. lack of financial resources, formal procedures and formal CSR performance measurement system) and drivers (i.e. CEOs' capability and authority, reputation management, product and service quality management, marketing budget for CSR, industry association, customer expectations, community support and community educational involvement) shape SMEs' CSR practices |
Aragón et al. | 2016 | Journal of Business Ethics | CSR | 4 SMEs | Spain | Social capital dimensions (i.e. cognitive, structural and relational) influence socially responsible activities of SMEs |
Amaeshi et al. | 2016 | Journal of Business Ethics | CSR | 39 SMEs | Nigeria Tanzania | Sub-Saharan African SMEs implement CSR activities in various spaces (i.e. workplace, marketplace, community and ecological environment). SMEs face challenges of CSR implementation under hostile institutional environment |
Benito-Hernández et al. | 2016 | Business Ethics, the Environment and Responsibility | Environmental protection | 930 small manufacturing firms | Spain | Small firms that sustain cooperative relation with community, external stakeholders and customers develop high environmental protection |
Hoogendoorn et al. | 2015 | Small Business Economics | Environmental practices | 7,700 SMEs | 36 countries | Stringent environmental legislation, large firm size, tangible products and external financial support positively influence SMEs' environmental practices (i.e. production processes and products/services) |
Hsu and Cheng | 2012 | Corporate Social Responsibility and Environmental Management | CSR | 136 manufacturing SMEs | Taiwan | Compatibility (i.e. corporate culture, values and morality, managers' support and corporate image) develops CSR practices, whereas complexity (i.e. social compliance costs, lack of resources, guidance and benchmarks) decreases CSR implementation |
Fassin et al. | 2011 | Journal of Business Ethics | CSR | 23 small businesses | Belgium | Concepts such as CSR, corporate governance and business ethics have important interrelationships |
Njite et al. | 2011 | Journal of Quality Assurance in Hospitality and Tourism | CSR | 10 small hotels | USA | There are important obstacles (i.e. costs, lack of financial resources and polices) and positive outcomes (i.e. social capital and firm survival) of various CSR practices |
Jamali et al. | 2009 | Journal of Business Ethics | CSR | 6 SMEs | Lebanon | SMEs with high inspiration and intimate stakeholder relationships positively develop CSR orientations. However, SMEs with limited integration, institutionalization and strategic CSR orientations are less likely to implement CSR practices |
Sweeney | 2007 | Corporate Governance | CSR | 7 SMEs 6 large firms | Ireland | There are obstacles (i.e. cost) and motivations (i.e. relationships and stakeholder demand) behind CSR practices (i.e. employees, community, customers and environment) of SMEs |
Madden et al. | 2006 | International Journal of Nonprofit and Voluntary Sector Marketing | CSR | 52 SMEs | Australia | There are three motivations (i.e. expectation of giving from community, business benefit and personal philanthropic interests) and four common barriers (i.e. volume of requests, lack of a formal procedure, business priorities and concerns for appropriate use of donation) behind CSR practices in SMEs |
Vives | 2006 | Journal of Corporate Citizenship | CSR | 1,330 SMEs | 8 countries | There are various motivations (e.g. religion, relationships and regulations) and obstacles (e.g. lack of resources and knowledge) behind SMEs' CSR practices (i.e. internal, external and environmental) |
Notes
These social entrepreneurship efforts by organizations can vary widely by industry or firm and can involve a wide range of initiatives, including but not limited to: adopting corporate social responsibility policies, supporting local communities in need, assisting employees beyond legal obligations, minimizing environmental impact and promoting diversity and social justice efforts, among others.
Definitions of SMEs vary by country, but they are mostly centered around number of employees or amount of assets. The studies we reviewed for this research note employ samples from around the world (see Table 2) and therefore use various definitions of SMEs.
Appendix Examples and summary of studies on social entrepreneurship in SMEs
References
Amaeshi, K., Adegbite, E., Ogbechie, C., Idemudia, U., Kan, K.A.S., Issa, M. and Anakwue, O.I. (2016), “Corporate social responsibility in SMEs: a shift from philanthropy to institutional works?”, Journal of Business Ethics, Vol. 138 No. 2, pp. 385-400.
Aragón, C., Narvaiza, L. and Altuna, M. (2016), “Why and how does social responsibility differ among SMEs? A social capital systemic approach”, Journal of Business Ethics, Vol. 138 No. 2, pp. 365-384.
Baker, T. and Nelson, R.E. (2005), “Creating something from nothing: resource construction through entrepreneurial bricolage”, Administrative Science Quarterly, Vol. 50 No. 3, pp. 329-366.
Bengo, I. and Arena, M. (2019), “The relationship between small and medium-sized social enterprises and banks”, International Journal of Productivity and Performance Management, Vol. 68 No. 2, pp. 389-406.
Benito‐Hernández, S., Platero‐Jaime, M. and Esteban-Sánchez, P. (2016), “The influence of cooperative relations of small businesses on environmental protection intensity”, Business Ethics: A European Review, Vol. 25 No. 4, pp. 416-439.
Canestrino, R., Ćwiklicki, M., Magliocca, P. and Pawełek, B. (2020), “Understanding social entrepreneurship: a cultural perspective in business research”, Journal of Business Research, Vol. 110, pp. 132-143.
Cassells, S. and Lewis, K. (2019), “Managing to be environmentally responsible: incentives and disincentives reported by small businesses”, Small Enterprise Research, Vol. 26 No. 1, pp. 1-17.
Cornée, S. (2019), “The relevance of soft information for predicting small business credit default: evidence from a social bank”, Journal of Small Business Management, Vol. 57 No. 3, pp. 699-719.
Dacin, M.T., Dacin, P.A. and Tracey, P. (2011), “Social entrepreneurship: a critique and future directions”, Organization Science, Vol. 22 No. 5, pp. 1203-1213.
Discua Cruz, A. (2020), “There is no need to shout to be heard! the paradoxical nature of corporate social responsibility (CSR) reporting in a Latin American family small and medium-sized enterprise (SME)”, International Small Business Journal, Vol. 38 No. 3, pp. 243-267.
Dwivedi, A. and Weerawardena, J. (2018), “Conceptualizing and operationalizing the social entrepreneurship construct”, Journal of Business Research, Vol. 86, pp. 32-40.
D'Aprile, G. and McLay, K. (2021), “Toward a psychosocial model of employees' participation in corporate social responsibility. Evidence from Italian small and medium-sized enterprises”, Journal of Promotion Management, Vol. 27 No. 2, pp. 332-357.
Fassin, Y., Van Rossem, A. and Buelens, M. (2011), “Small-business owner-managers’ perceptions of business ethics and CSR-related concepts”, Journal of Business Ethics, Vol. 98 No. 3, pp. 425-453.
Garrigós Simón, F.J., González-Cruz, T. and Contreras-Pacheco, O. (2017), “Policies to enhance social development through the promotion of SME and social entrepreneurship: a study in the Colombian construction industry”, Entrepreneurship and Regional Development, Vol. 29 Nos 1-2, pp. 51-70.
Goetz, J.L., Keltner, D. and Simon-Thomas, E. (2010), “Compassion: an evolutionary analysis and empirical review”, Psychological Bulletin, Vol. 136 No. 3, pp. 351-374.
Grimstad, S.M.F., Glavee-Geo, R. and Fjørtoft, B.E. (2020), “SMEs motivations for CSR: an exploratory study”, European Business Review, Vol. 32 No. 4, pp. 553-572.
Gupta, P., Chauhan, S., Paul, J. and Jaiswal, M. (2020), “Social entrepreneurship research: a review and future research agenda”, Journal of Business Research, Vol. 113, pp. 209-229.
Hoogendoorn, B., Guerra, D. and van der Zwan, P. (2015), “What drives environmental practices of SMEs?”, Small Business Economics, Vol. 44 No. 4, pp. 759-781.
Hosoda, M. (2018), “Management control systems and corporate social responsibility: perspectives from a Japanese small company”, Corporate Governance, Vol. 18 No. 1, pp. 68-80.
Hsu, J.L. and Cheng, M.C. (2012), “What prompts small and medium enterprises to engage in corporate social responsibility? A study from Taiwan”, Corporate Social Responsibility and Environmental Management, Vol. 19 No. 5, pp. 288-305.
Ireland, R.D., Hitt, M.A. and Sirmon, D.G. (2003), “A model of strategic entrepreneurship: the construct and its dimensions”, Journal of Management, Vol. 29 No. 6, pp. 963-989.
Jamali, D., Zanhour, M. and Keshishian, T. (2009), “Peculiar strengths and relational attributes of SMEs in the context of CSR”, Journal of Business Ethics, Vol. 87 No. 3, pp. 355-377.
Josefy, M., Kuban, S., Ireland, R.D. and Hitt, M.A. (2015), “All things great and small: organizational size, boundaries of the firm, and a changing environment”, Academy of Management Annals, Vol. 9 No. 1, pp. 715-802.
Kier, A.S. and McMullen, J.S. (2020), “Entrepreneurial imaginativeness and new venture ideation in newly forming teams”, Journal of Business Venturing, Vol. 35 No. 6, p. 106048.
Kornilaki, M., Thomas, R. and Font, X. (2019), “The sustainability behaviour of small firms in tourism: the role of self-efficacy and contextual constraints”, Journal of Sustainable Tourism, Vol. 27 No. 1, pp. 97-117.
Laguir, I., Laguir, L. and Elbaz, J. (2016), “Are family small‐and medium‐sized enterprises more socially responsible than nonfamily small‐and medium‐sized enterprises?”, Corporate Social Responsibility and Environmental Management, Vol. 23 No. 6, pp. 386-398.
Lee, H.Y., Kwak, D.W. and Park, J.Y. (2017), “Corporate social responsibility in supply chains of small and medium‐sized enterprises”, Corporate Social Responsibility and Environmental Management, Vol. 24 No. 6, pp. 634-647.
Madden, K., Scaife, W. and Crissman, K. (2006), “How and why small to medium size enterprises (SMEs) engage with their communities: an Australian study”, International Journal of Nonprofit and Voluntary Sector Marketing, Vol. 11 No. 1, pp. 49-60.
Metzker, Z. and Streimikis, J. (2020), “CSR activities in the Czech SME segment”, International Journal of Entrepreneurial Knowledge, Vol. 8 No. 1, pp. 49-64.
Miron-Spektor, E., Ingram, A., Keller, J., Smith, W.K. and Lewis, M.W. (2018), “Microfoundations of organizational paradox: the problem is how we think about the problem”, Academy of Management Journal, Vol. 61 No. 1, pp. 26-45.
Molecke, G. and Pinkse, J. (2017), “Accountability for social impact: a bricolage perspective on impact measurement in social enterprises”, Journal of Business Venturing, Vol. 32 No. 5, pp. 550-568.
Njite, D., Hancer, M. and Slevitch, L. (2011), “Exploring corporate social responsibility: a managers' perspective on how and why small independent hotels engage with their communities”, Journal of Quality Assurance in Hospitality and Tourism, Vol. 12 No. 3, pp. 177-201.
Norbit, N., Nawawi, A. and Salin, A.S.A.P. (2017), “Corporate social responsibility practices among the SMEs in Malaysia – a preliminary analysis”, Management and Accounting Review, Vol. 16 No. 2, pp. 17-40.
Panwar, R., Nybakk, E., Hansen, E. and Pinkse, J. (2017), “Does the business case matter? The effect of a perceived business case on small firms' social engagement”, Journal of Business Ethics, Vol. 144 No. 3, pp. 597-608.
Rothman, N.B. and Melwani, S. (2017), “Feeling mixed, ambivalent, and in flux: the social functions of emotional complexity for leaders”, Academy of Management Review, Vol. 42 No. 2, pp. 259-282.
Salciuviene, L., Hopeniene, R. and Dovaliene, A. (2016), “Perceived corporate social responsibility and its implementation in practice: the case of Lithuanian small and medium-sized enterprises”, Engineering Economics, Vol. 27 No. 4, pp. 479-490.
Sancho, M.P.L., Jorge, M.L. and Madueño, J.H. (2017), “Characterisation of CSR practices in Spanish SMEs through a cluster analysis”, International Journal of Management and Enterprise Development, Vol. 16 No. 4, pp. 308-336.
Santos, F.M. (2012), “A positive theory of social entrepreneurship”, Journal of Business Ethics, Vol. 111 No. 3, pp. 335-351.
Sarasvathy, S.D. (2001), “Causation and effectuation: toward a theoretical shift from economic inevitability to entrepreneurial contingency”, Academy of Management Review, Vol. 26 No. 2, pp. 243-263.
Saunila, M., Rantala, T., Ukko, J. and Havukainen, J. (2019), “Why invest in green technologies? Sustainability engagement among small businesses”, Technology Analysis and Strategic Management, Vol. 31 No. 6, pp. 653-666.
Sendlhofer, T. (2020), “Decoupling from moral responsibility for CSR: employees' visionary procrastination at a SME”, Journal of Business Ethics, Vol. 167 No. 2, pp. 361-378.
Short, J.C., Moss, T.W. and Lumpkin, G.T. (2009), “Research in social entrepreneurship: past contributions and future opportunities”, Strategic Entrepreneurship Journal, Vol. 3 No. 2, pp. 161-194.
Sirmon, D.G., Hitt, M.A. and Ireland, R.D. (2007), “Managing firm resources in dynamic environments to create value: looking inside the black box”, Academy of Management Review, Vol. 32 No. 1, pp. 273-292.
Sirmon, D.G., Hitt, M.A., Ireland, R.D. and Gilbert, B.A. (2011), “Resource orchestration to create competitive advantage: breadth, depth, and life cycle effects”, Journal of Management, Vol. 37 No. 5, pp. 1390-1412.
Small Business Administration (2012), “Advocacy: the voice of small business in government”, available at: https://www.sba.gov/sites/default/files/FAQ_Sept_2012.pdf (accessed 13 March 2021).
Soundararajan, V., Spence, L.J. and Rees, C. (2018), “Small business and social irresponsibility in developing countries: working conditions and ‘evasion’ institutional work”, Business and Society, Vol. 57 No. 7, pp. 1301-1336.
Statista (2018), “Number of small and medium-sized enterprises (SMEs) in the European union in 2018, by size”, available at: https://www.statista.com/statistics/878412/number-of-smes-in-europe-by-size/ (accessed 13 March 2021).
Stinchcombe, A.L. (1965), “Social structure and organizations”, in March, J.S. (Ed.), Handbook of Organizations, Routledge, New York, NY, pp. 142-193.
Sweeney, L. (2007), “Corporate social responsibility in Ireland: barriers and opportunities experienced by SMEs when undertaking CSR”, Corporate Governance, Vol. 7 No. 4, pp. 516-523.
Vallerand, R.J., Blanchard, C., Mageau, G.A., Koestner, R., Ratelle, C., Léonard, M., Gagné, M. and Marsolais, J. (2003), “Les passions de l’ame: on obsessive and harmonious passion”, Journal of Personality and Social Psychology, Vol. 85 No. 4, pp. 756-767.
Vives, A. (2006), “Social and environmental responsibility in small and medium enterprises in Latin America”, Journal of Corporate Citizenship, Vol. 21, pp. 39-50.
Wanyoike, C.N. and Maseno, M. (2021), “Exploring the motivation of social entrepreneurs in creating successful social enterprises in East Africa”, New England Journal of Entrepreneurship. doi: 10.1108/NEJE-07-2020-0028.
Wu, Y.J., Wu, T. and Sharpe, J. (2020), “Consensus on the definition of social entrepreneurship: a content analysis approach”, Management Decision, Vol. 58 No. 12, pp. 2593-2619.
Further reading
Morris, M.H., Santos, S.C. and Kuratko, D.F. (2020), “The great divides in social entrepreneurship and where they lead us”, Small Business Economics. doi: 10.1007/s11187-020-00318-y.