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Green initiatives, sustainable luxury brand purchasing and brand experience in an emerging market: a moderated mediation analysis

Shilpa Kokatnur, Hengky Latan, Rambabu Lavuri, Charbel Jose Chiappetta Jabbour

Marketing Intelligence & Planning

ISSN: 0263-4503

Article publication date: 23 December 2024

237

Abstract

Purpose

This research investigates the effect of green initiatives on sustainable luxury brand purchasing intentions, employing sustainable involvement and attitude as mediators and brand experience as a moderator; the stimulus-organism-behavior-consequence model is utilized to understand this phenomenon comprehensively.

Design/methodology/approach

We collected 503 survey responses from individuals who had bought sustainable luxury products via purposive sampling. Subsequently, we employed structural equation modeling and the PROCESS macro to analyze the data collected.

Findings

The results revealed that (1) green initiatives had a positive influence on sustainable involvement, attitude and sustainable purchasing intention; additionally, (2) sustainable involvement and attitude had a positive mediation relationship between the green initiatives and attitude, sustainable purchasing intention; likewise, attitude had a positive mediation relationship among them; (3) sustainable purchasing intention substantially affects customer word of mouth and satisfaction and (4) brand experience significantly moderates the association between sustainable purchasing intention, word-of-mouth and satisfaction.

Originality/value

The current study investigates consumer sustainable behavior, with the rising importance of sustainable luxury products and increasing consumer awareness of sustainability. Notably, this study introduces a fresh application of the stimulus-organism-behavior-consequences (SOBC) framework, marking a groundbreaking approach in sustainable luxury brand research.

Keywords

Acknowledgements

The authors are extremely thankful to the Editor-in-Chief and anonymous reviewers for their suggestions and feedback during the review process. The authors would further like to extend their gratitude to Prof. Subir Verma for unconditional administrative support and academic encouragement for this research endeavor.

Citation

Kokatnur, S., Latan, H., Lavuri, R. and Chiappetta Jabbour, C.J. (2024), "Green initiatives, sustainable luxury brand purchasing and brand experience in an emerging market: a moderated mediation analysis", Marketing Intelligence & Planning, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/MIP-08-2023-0439

Publisher

:

Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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