The impact of digital corporate social responsibility on social entrepreneurship and organizational resilience
ISSN: 0025-1747
Article publication date: 12 April 2023
Issue publication date: 29 August 2024
Abstract
Purpose
This study examines the impact of digital corporate social responsibility (CSR) on social entrepreneurship, organizational resilience and competitive intelligence during the coronavirus disease 2019 (COVID-19) crisis. It also examines the impact of competitive intelligence on social entrepreneurship and organizational resilience.
Design/methodology/approach
Data were collected from telecommunication companies in Jordan with a sample of 223 managers, using Smart-PLS for analysis and testing the research model and hypotheses.
Findings
The results reveal a significant impact of digital CSR on social entrepreneurship. They show that digital CSR significantly impacts organizational resilience. The findings also indicate a significant role of digital CSR in competitive intelligence. This study shows that social entrepreneurship significantly impacts organizational resilience. The results also confirm the impact of competitive intelligence on social entrepreneurship. Finally, the results confirm that competitive intelligence significantly impacts organizational resilience.
Originality/value
This study provides valuable academic and practical insights into digital CSR practices, social entrepreneurship and how to support organizational resilience during crises.
Keywords
Acknowledgements
Expression of concern: The publisher of Management Decision is issuing an Expression of Concern for the following article Al-Omoush, K., Ribeiro-Navarrete, B. and McDowell, W.C. (2023), “The impact of digital corporate social responsibility on social entrepreneurship and organizational resilience”, Management Decision, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/MD-11-2022-1613, which was submitted to the guest-edited special issue ‘Navigating the role of circular economy in entrepreneurship: Opportunities and challenges’. An investigation by the publisher found a number of articles with multiple concerns, including but not limited to compromised editorial handling and reviewing, undisclosed conflicts of interest, and lack of suitability for the scope of the journal. As a result of these concerns and as trust in the content is central to the integrity of the publication process, the Editor-in-Chief and publisher have taken the decision to publish an Expression of Concern for all articles within this special issue. The journal has not been able to confirm whether the authors were aware of these concerns. The authors of this article would like to note that they do not agree with the content of this notice. An investigation is ongoing and is currently unresolved. Further information will be provided by Management Decision as it becomes available.
Citation
Al-Omoush, K., Ribeiro-Navarrete, B. and McDowell, W.C. (2024), "The impact of digital corporate social responsibility on social entrepreneurship and organizational resilience", Management Decision, Vol. 62 No. 8, pp. 2621-2640. https://doi.org/10.1108/MD-11-2022-1613
Publisher
:Emerald Publishing Limited
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