Turning the tide: an impact of leader empowering behavior on employees' work–family conflict, spillover and turnover intention in tourism
Leadership & Organization Development Journal
ISSN: 0143-7739
Article publication date: 4 January 2024
Issue publication date: 26 March 2024
Abstract
Purpose
The aim of this study is to look into the associations, both direct and indirect, between a leader empowering behavior and employee turnover intention. Additionally, this study examines the mediating effects of work–family conflict (WFC) and work–family spillover (WFS) in the association between a leader empowering behavior and employee turnover intention. This study also explored how perceived peer support (PPS) may have a moderating effect on these associations.
Design/methodology/approach
A time-lag approach was used in this study to collect data from the 228 participants that made up the sample. Both front-desk employees and their immediate supervisors were included in this sample, which came from diverse tourism enterprises in central China. The research design included two independent time waves that were separated by two months, making it easier to examine the way the variables of interest changed throughout that time.
Findings
The results showed that there is a significant impact of leadership behaviors on WFS, WFC and employee turnover intention. This study showed a significant mediating effect of WFS, however, the influence of WFC as a mediator was not statistically significant. Furthermore, the results suggested that PPS significantly moderated the association between leader empowering behavior and WFS. The findings revealed that the mediating effect of WFS in the association between leader empowering behavior and employee turnover intention.
Originality/value
This study advances knowledge of the impacts of leadership empowering behavior on employee turnover intention through the use of a moderated mediation analysis. Based on the leader member exchange, it offers a distinctive perspective on leadership empowering behaviors to maintain a work–family balance in tourism.
Keywords
Acknowledgements
Since submission of this article, the following author have updated their affiliations: Naseer Abbas Khan is at the Faculty of Social Sciences, University of Religions and Denominations, Qum, Iran.
Citation
Khan, N.A., Bahadur, W., Ramzan, M. and Pravdina, N. (2024), "Turning the tide: an impact of leader empowering behavior on employees' work–family conflict, spillover and turnover intention in tourism", Leadership & Organization Development Journal, Vol. 45 No. 2, pp. 353-373. https://doi.org/10.1108/LODJ-02-2023-0099
Publisher
:Emerald Publishing Limited
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