Help me summarize a book: user continues to use intentions in AI reading assistants from a generative AI quality viewpoint
Abstract
Purpose
People have utilized artificial intelligence (AI) reading assistants for study. This tool assists readers in summarizing the content of a book. However, the crucial factor in summarizing book content lies in the quality of the content by generative AI, as this quality affects readers’ willingness to use AI tools as reading aids. This study expands the acceptance architecture for artificially intelligent device use (AIDUA), integrates the concept of generative AI quality and proposes a new model for users’ continuous use of generative AI reading assistants.
Design/methodology/approach
This study employed a quantitative approach. A total of 362 respondents were from Taiwan. This study used partial least squares structural equation modeling (PLS-SEM) to validate, aiming to identify factors influencing users’ continued adoption of AI reading assistants.
Findings
The results show that the quality of AI-generated content and readability significantly influence users’ performance expectations and effort expectancy. However, credibility and representationalness have different effects, impacting effort expectancy but not performance expectancy. These findings underscore the critical role of generative AI quality in shaping user expectations and their continued use of AI reading assistants.
Originality/value
This research is of great significance in examining the quality of generative AI. It establishes a theoretical framework applicable to future research, enabling industry players to understand better the pivotal role of generative AI quality in the operation of information services. And focus on using AI reading assistants, describing the specific use of AI for specific tasks.
Keywords
Acknowledgements
The authors would like to express their sincere gratitude to the anonymous peer reviewers for their insightful comments and constructive suggestions. Additionally, the authors also extend their appreciation to the editor for their professional guidance and efficient handling of the manuscript throughout the review process.
Citation
Chang, T.-S. and Bau, D.-Y. (2025), "Help me summarize a book: user continues to use intentions in AI reading assistants from a generative AI quality viewpoint", Library Hi Tech, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/LHT-03-2024-0158
Publisher
:Emerald Publishing Limited
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