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Blockchain technology adaptation and organizational inertia: moderating role between knowledge management processes and supply chain resilience

Lingyu Hu, Jie Zhou, Justin Zuopeng Zhang, Abhishek Behl

Kybernetes

ISSN: 0368-492X

Article publication date: 2 May 2023

Issue publication date: 29 January 2024

1002

Abstract

Purpose

Supply chain resilience and knowledge management (KM) processes have received increasing attention from researchers and practitioners. Nevertheless, previous studies often treat the two streams of literature independently. Drawing on the knowledge-based theory, this study aims to reconcile these two different streams of literature and examine how and when KM processes influence supply chain resilience.

Design/methodology/approach

This research develops a conceptual model to test a sample of data from 203 Chinese manufacturing firms using a structural equation modeling method. Specifically, the current study empirically examines how KM processes affect different forms of supply chain resilience (supply chain readiness, responsiveness and recovery) and examines the moderating effect of blockchain technology adaptation and organizational inertia on the relationship between KM processes and supply chain resilience.

Findings

The findings show that KM processes positively affect three dimensions of supply chain resilience, i.e., supply chain readiness, responsiveness and recovery. Besides, the study reveals that blockchain technology adoption positively moderates the relationships between KM processes and supply chain resilience, whereas organizational inertia negatively moderates these above relationships.

Originality/value

This research linked the two research areas of supply chain resilience and KM processes, further bridging the gap in the research exploration of KM in the supply chain field. Next, this study contributes to supply chain resilience research by investigating how KM systems positively impact supply chain readiness, responsiveness and recovery. In addition, this study found a moderating effect of blockchain technology adaption and organizational inertia on the relationship between KM processes and supply chain resilience. These findings provide a reference for Chinese manufacturing firms to strengthen supply chain resilience, achieve secure supply chain operations and gain a competitive advantage in the supply chain. This studys’findings advance the understanding of supply chain resilience and provide practical implications for supply chain managers.

Keywords

Acknowledgements

Funding: This research is supported by the Zhejiang Provincial Natural Science Fundation of China (LQ19G020005), major project in Humanities and Social Sciences of Zhejiang Ministry Department (2018QN048) and key project of Key Research Institute of Philosophy and Social Sciences of Zhejiang Province (Modern Port Service Industry and Creative Culture Research Center (20JDZD067).

Conflicts of Interest: No conflict of interest exits in the submission of this manuscript, and the manuscript is approved for publication. The authors would like to declare that the work described was original research that has not been published previously, and not under consideration for publication elsewhere, in whole or in part.

Citation

Hu, L., Zhou, J., Zhang, J.Z. and Behl, A. (2024), "Blockchain technology adaptation and organizational inertia: moderating role between knowledge management processes and supply chain resilience", Kybernetes, Vol. 53 No. 2, pp. 515-542. https://doi.org/10.1108/K-12-2022-1661

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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