Expertons and uncertain averaging operators versus correlational approaches: A case study on corporate social responsibility and effectiveness
Abstract
Purpose
The purpose of this paper is to explore the relationship between corporate social responsibility (CSR), work-life balance (WLB) and effectiveness by comparing a correlational approach, expertons method and uncertain averaging operators (uncertain average [UA], uncertain weighted average [UWA], uncertain probabilistic aggregation [UPA] and uncertain probabilistic weighted averaging [UPWA]).
Design/methodology/approach
Participants were 814 employees from two Chilean companies with different levels of development on CSR policies. The Survey work–home Interaction – Nijmegen for Spanish Speaking Countries and the balanced scorecard were used. Results showed differences between companies with different levels of CSR development on individual effectiveness and relations between WLB and individual effectiveness.
Findings
Expertons methodology and uncertain averaging operators allow more accurate results than correlational statistics.
Originality/value
Expertons method and uncertain averaging operators (UA, UWA, UPA and UPWA) are common in the field of economics and engineering but very innovative in the human resources research, allowing more accurate analyses of workers’ perceptions.
Keywords
Citation
Yepes-Baldó, M., Boria-Reverter, S., Romeo, M. and Torres, L. (2017), "Expertons and uncertain averaging operators versus correlational approaches: A case study on corporate social responsibility and effectiveness", Kybernetes, Vol. 46 No. 1, pp. 38-49. https://doi.org/10.1108/K-06-2016-0127
Publisher
:Emerald Publishing Limited
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