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Genetic nutrition programmes – disappointment or empowered health? Exploring consumer engagement to understand social health change

Denise Maria Conroy (Department of Consumer Insights, Plant and Food Research Ltd., Auckland, New Zealand)
Amy Errmann (Department of Marketing, The University of Auckland Business School, Auckland, New Zealand)
Jenny Young (Plant and Food Research Ltd., Auckland, New Zealand)
Ilaisaane M.E. Fifita (Department of Marketing, The University of Auckland Business School, Auckland, New Zealand)

Journal of Social Marketing

ISSN: 2042-6763

Article publication date: 14 January 2022

Issue publication date: 11 March 2022

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Abstract

Purpose

This research aims to gain insight into how consumers interact with a commercially available genetic nutrition programme, DNAfit, to explore health change via an intervention.

Design/methodology/approach

Focus groups were conducted between June and October 2019, pre-, during- and post-intervention, with a total sample of 14 younger (aged 25–44 years) and 14 mature (aged 45–65 years) cohorts from New Zealand. Qualitative thematic analysis was completed with the help of NVivo software.

Findings

Younger participants in this study engaged less overall with DNAfit, felt the service did not match their lifestyles and did not encourage their believability of genetic personalised nutrition (GPN). In contrast, mature participants had positive engagement with GPN, as their motivation to use the service fit with their motivation for longevity. Overall, social uptake in health changes based on GPN is likely to depend on life stage.

Originality/value

This paper adds to limited social marketing research, which seeks novel avenues to explore how consumers engage with GPN technologies to drive social change, assisting social marketers on how to more effectively deliver health programmes that allow consumer-driven interaction to build health capabilities.

Keywords

Acknowledgements

Funding: Financial support for the conduct of the research was obtained from the University of Auckland Food and Health Programme Seed Funding and the Performance Based Research Fund (PBRF) from the Department of Marketing, University of Auckland. These funding sources had no involvement in any aspect of this study, such as the study design, data collection, analysis or interpretation, report writing or decisions on submission for publication.

Citation

Conroy, D.M., Errmann, A., Young, J. and Fifita, I.M.E. (2022), "Genetic nutrition programmes – disappointment or empowered health? Exploring consumer engagement to understand social health change", Journal of Social Marketing, Vol. 12 No. 2, pp. 174-190. https://doi.org/10.1108/JSOCM-04-2021-0077

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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