Key issues in e-procurement: Procurement implementation and operation in the public sector

Abstract

This paper presents the analysis from a study into the key lessons learned from e-procurement implementation across a range of UK public sector organisations. The literature relating to e-procurement implementation and operation is reviewed, identifying five main themes addressed by the current literature: impact on cost efficiency; the impact on the form and nature of supplier transaction; e-procurement system implementation; broader IT infrastructure issues; and the behavioural and relational impact of eprocurement. The research carried out was intended to explore the perceptions and reflections of both 'early' and 'late' adopters of e-procurement. Seven key lessons are drawn from the study and presented here. We conclude by proposing areas for further research, including the need for research into failed eprocurement projects.

Citation

Croom, S.R. and Brandon-Jones, A. (2005), "Key issues in e-procurement: Procurement implementation and operation in the public sector", Journal of Public Procurement, Vol. 5 No. 3, pp. 367-387. https://doi.org/10.1108/JOPP-05-03-2005-B004