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Work-related use of information and communication technologies after hours and employee fatigue: the exacerbating effect of affective commitment

Soohyun Lee (Baruch College and the Graduate Center, City University of New York, New York, USA)
Zhiqing E. Zhou (Baruch College and the Graduate Center, City University of New York, New York, USA)
Julan Xie (School of Business, Central South University, Changsha, China)
Hao Guo (School of Business, Central South University, Changsha, China)

Journal of Managerial Psychology

ISSN: 0268-3946

Article publication date: 31 May 2021

Issue publication date: 14 July 2021

1464

Abstract

Purpose

Work-related use of information and communication technologies (ICTs) after hours can be potentially detrimental to employee well-being. In the current study, we examine whether psychological detachment mediates the link between work-related use of ICTs after hours and fatigue and whether affective commitment exacerbates this mediated relationship.

Design/methodology/approach

We collected two waves of data from 295 employees in Vietnam, with 51% being female and an average age of 37.81 years old (SD = 7.93).

Findings

Work-related use of ICTs after hours was positively related to employees' fatigue via psychological detachment. The negative relationship between work-related use of ICTs after hours and psychological detachment was stronger for employees with higher affective commitment.

Practical implications

Organizations are encouraged to set policies and procedures to reduce work-related use of ICTs after hours to protect employee health; when work-related use of ICTs after hours is necessary, organizations should provide employees, especially those with higher affective commitment, with resources and strategies to better detach from this experience.

Originality/value

Our findings contribute to the understanding of how work-related use of ICTs after hours might adversely affect employee well-being through psychological detachment and that more committed employees can be more affected in this process.

Keywords

Acknowledgements

The present research was supported by The Project of the National Natural Science Foundation of China (Grant No. 71802195), the MOE (Ministry of Education in China) Project of Humanities and Social Sciences (Grant No. 18YJC630206) and the Project of the Natural Science Foundation of Hunan Province, China (Grant No. 2020JJ5782). There is no financial interest in present research.

Citation

Lee, S., Zhou, Z.E., Xie, J. and Guo, H. (2021), "Work-related use of information and communication technologies after hours and employee fatigue: the exacerbating effect of affective commitment", Journal of Managerial Psychology, Vol. 36 No. 6, pp. 477-490. https://doi.org/10.1108/JMP-12-2019-0677

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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