Relational risk, knowledge sharing and supply chain resilience: the complementary role of blockchain governance and relational governance

Abstract

Purpose

Given the sudden disruption caused by COVID-19, knowledge sharing between organizations has become a meaningful way to improve supply chain resilience. However, there is still a lack of in-depth research on how to reduce the threat to knowledge sharing caused by increased levels of relational risk. With the emergence of new digital technologies, whether blockchain governance can control relational risk and replace traditional relational governance remains to be demonstrated.

Design/methodology/approach

This study uses a cross-sectional survey approach in which quantitative data are collected from 300 participants from Chinese manufacturing enterprises to test the hypotheses.

Findings

The results show that relational and blockchain governance can significantly and complementarily reduce the level of relational risk in knowledge sharing. When the relational risk is at a low, medium or high level, the best matches of relational and blockchain governance are low-level relational governance–low-level blockchain governance, high-level relational governance–low-level blockchain governance and high-level relational governance–high-level blockchain governance, respectively.

Practical implications

The findings of this study have important practical implications for manufacturing enterprises in terms of how to choose reasonable governance modes to manage relational risk behaviour according to different relational risk levels to better understand the positive role of knowledge sharing in supply chain resilience.

Originality/value

The antecedent variables of knowledge sharing in previous studies are based on transaction cost theory or relational theory and have not moved beyond the original theoretical framework. This paper addresses this limitation, puts knowledge sharing in the academic context of digital technology, considers blockchain governance into the process of relational risk-knowledge sharing and defines blockchain governance, which is a novel approach in the supply chain resilience management literature.

Citation

Pu, G. and Qiao, W. (2024), "Relational risk, knowledge sharing and supply chain resilience: the complementary role of blockchain governance and relational governance", Journal of Knowledge Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JKM-12-2023-1244