Knowledge-hiding behaviors and employees’ silence: mediating role of psychological contract breach
Journal of Knowledge Management
ISSN: 1367-3270
Article publication date: 20 August 2020
Issue publication date: 17 November 2020
Abstract
Purpose
The purpose of this study is to examine the relationship between knowledge-hiding behaviors (evasive hiding, playing dumb and rationalized hiding) and employees’ silence (defensive silence, relational silence and ineffectual silence). Besides, this paper investigates the relation mediated by psychological contract breach.
Design/methodology/approach
The data were collected with three-time lags (40 days each) through a structured questionnaire from 389 employees of registered software houses in Pakistan. The structural equation modeling (partial least squares) approach is used for data analysis.
Findings
The findings of this study confirm that knowledge-hiding behaviors have a significant and positive relationship with employees’ silence, and psychological contract breach significantly mediates the relationship between knowledge-hiding behaviors and employees’ silence.
Practical implications
The implications of this study are very supportive to the knowledge-intensive organizations, i.e. software houses. The management should increase the knowledge sharing and trust culture among employees to discourage the knowledge-hiding behaviors among employees. Moreover, supervisors should develop trust among employees, motivate them to avoid knowledge hiding and encourage the employees to raise their voices against their problems in a formal way.
Originality/value
The present study highlights the impact of different dimensions of knowledge hiding on employees’ silence and the role of psychological contract breach as a mediator in this scenario.
Keywords
Acknowledgements
The authors are very thankful to the editor and the reviewers for such constructive reviews and suggestions.
Citation
Bari, M.W., Ghaffar, M. and Ahmad, B. (2020), "Knowledge-hiding behaviors and employees’ silence: mediating role of psychological contract breach", Journal of Knowledge Management, Vol. 24 No. 9, pp. 2171-2194. https://doi.org/10.1108/JKM-02-2020-0149
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited