Reap the resilience, stop wearing the worry: exploring the role of resilience enhancing practices in organizational outcomes

Abstract

Purpose

The purpose of this study is to empirically test the impact of resilience-enhancing human resource practices on job satisfaction and organizational commitment with the mediating role of employee resilience.

Design/methodology/approach

With a quantitative approach, structural equation modeling was used to test the hypothesis. Data was collected with a survey method from 326 bankers of Pakistan. Data was diagnosed with all reliability and validity tests and significance was tested with bootstrapping. Smart-PLS software was used.

Findings

Results revealed that there is a partial mediating impact of employee resilience in the relationship of resilience-enhancing human resource practice and job satisfaction. For resilience-enhancing human resource practice and organizational commitment, employee resilience plays a partial mediating role.

Research limitations/implications

This study is confined to bankers only and a limited sample is used. However, it significantly provides a contextual base for further theoretical development in the research of employee resilience.

Practical implications

This paper recommends the banking sector of Pakistan for paying extra heed toward resilience-enhancing human resource practices, as it only augments much-needed resilience among employees but also ultimately results in greater job satisfaction and commitment.

Originality/value

This study is the first of the kind in the banking sector of Pakistan to explore resilience-enhancing practices.

Citation

Samo, A.H., Shaikh, N., Ibrahim, I. and Ali, A. (2021), "Reap the resilience, stop wearing the worry: exploring the role of resilience enhancing practices in organizational outcomes", Journal of Indian Business Research, Vol. 13 No. 2, pp. 324-340. https://doi.org/10.1108/JIBR-04-2020-0121