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Emerging technologies in facility management in Brazil

Marcus Vinicius Rosário da Silva (Laboratory of Technology, Business Management and Environment of the Professional Master’s in Management Systems, Federal Fluminense University, Rio de Janeiro, Brazil and Faculty of Architecture and Urbanism, Architectural Technology, University of São Paulo, São Paulo, Brazil)
Marcelo Jasmim Meiriño (Laboratory of Technology, Business Management and Environment of the Professional Master’s in Management Systems, Federal Fluminense University, Rio de Janeiro, Brazil)
Julio Vieira Neto Vieira Neto (Laboratory of Technology, Business Management and Environment of the Professional Master’s in Management Systems, Federal Fluminense University, Rio de Janeiro, Brazil)
Sheila Walbe Ornstein (Faculty of Architecture and Urbanism, University of São Paulo, São Paulo, Brazil)

Journal of Facilities Management

ISSN: 1472-5967

Article publication date: 9 December 2022

Issue publication date: 17 July 2024

282

Abstract

Purpose

An interaction between emerging technologies (ETs) for facility management (FM) activities and stakeholder skills is necessary to promote the optimization of FM performance. Previous studies do not show strategies for the selection of ETs in FM considering the technological competencies of stakeholders. Thus, this study analyzes the interactions between ETs and FM from the perceptions of Brazilian professionals, identifying the most appropriate and effective technological solutions, based on a broad literature review.

Design/methodology/approach

The steps of the methodology are as follows: systematic literature review (SLR); detailing the ETs for FM; online questionnaire based on SLR findings; sample of Brazilian FM professionals; statistical treatment; and discussion.

Findings

Results indicate wireless sensor network, Internet of Thing, building information modeling and Big Data as ETs in FM with greater potential for optimization in the performance of FM activities, from survey respondents.

Research limitations/implications

The scope of possible findings may have been biased, considering the small number of research participants and current transformations resulting from the COVID-19 pandemic (e.g. changes to standard operating procedures).

Practical implications

The results ensure greater security to facility managers in the effective implementation of ETs in FM activities.

Originality/value

The research explores the published studies and the consultation with Brazilian FM professionals in the selection of ETs.

Keywords

Acknowledgements

The author Marcus Vinicius Rosário da Silva would like to thank the Fluminense Federal University and the Professional Master’s in Management Systems for hosting the development of his research topic. The author Marcelo Jasmim Meiriño thanks the support of the National Council for Scientific and Technological Development (Conselho Nacional de Desenvolvimento Científico e Tecnológico – CNPq) – Process Number: 430119/2016–0 and the author Sheila Walbe Ornstein thanks the Productivity Grant of the CNPq Process Number 304131/2020–2.

Citation

Rosário da Silva, M.V., Meiriño, M.J., Vieira Neto, J.V.N. and Ornstein, S.W. (2024), "Emerging technologies in facility management in Brazil", Journal of Facilities Management, Vol. 22 No. 4, pp. 709-734. https://doi.org/10.1108/JFM-05-2021-0052

Publisher

:

Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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