Determining nonfamily employees' job satisfaction and turnover intentions: the roles of job autonomy and work passion
Journal of Family Business Management
ISSN: 2043-6238
Article publication date: 20 November 2020
Issue publication date: 16 May 2023
Abstract
Purpose
The purpose of this study seeks to examine how nonfamily employees' job autonomy and work passion can influence their job satisfaction and intention to quit in family small-to-medium-sized enterprises (SMEs). Current, research regarding the determinants of nonfamily employees' job satisfaction and turnover intentions has largely focused on the effects of family influence and family firm characteristics. Accordingly, not much is known of how the job characteristics and emotions of nonfamily employees influence their job satisfaction and intention to quit.
Design/methodology/approach
Data were collected from 160 nonfamily employees across 28 family-SMEs. Process macro was used to analyze the mediating role of nonfamily employees' work passion in the relationship between their job autonomy and job satisfaction and intention to quit.
Findings
Findings showed that nonfamily employees' job autonomy only had a significant direct effects on their job satisfaction and not their intention to quit. Subsequently, nonfamily employees' work passion was found to only partially mediate the relationship between their job autonomy and job satisfaction.
Originality/value
By focusing on the concepts of job autonomy and work passion, the study adds additional insights about the drivers of nonfamily employees' pro-organizational attitudes in family-SMEs. Also the study represents one of the first efforts in the literature to establish a link between job autonomy and the work passion of nonfamily employees with respect to their job satisfaction.
Keywords
Citation
Mustafa, M., Ramos, H.M. and Zainal Badri, S.K. (2023), "Determining nonfamily employees' job satisfaction and turnover intentions: the roles of job autonomy and work passion", Journal of Family Business Management, Vol. 13 No. 2, pp. 387-411. https://doi.org/10.1108/JFBM-08-2020-0079
Publisher
:Emerald Publishing Limited
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