Exploring the motivations behind artificial intelligence adoption for building resilient supply chains: a systematic literature review and future research agenda

Abstract

Purpose

The study aims to synthesize existing knowledge and proposes a research framework for building a resilient supply chain (SC) through artificial intelligence (AI) technology. It also identifies existing literature gaps and paves the way for a future research agenda.

Design/methodology/approach

A systematic literature review has been carried out to identify the peer-reviewed articles from Scopus and Web of Science databases. Then, the selected articles published between 2012 and 2023 are analyzed using descriptive and thematic analysis methods to unearth research gaps and offer new research directions.

Findings

Descriptive and thematic analysis reveals the overall development of literature on the role of AI for supply chain resilience (SCR). Based on the findings of the thematic analysis, the motivation, application, capability and outcome (MACO) framework has been developed and propositions have been proposed. Several future research directions have also been suggested in terms of theory, context and methodology (TCM).

Practical implications

The study provides a fresh perspective on the integration of AI technology within the realm of SCR. The developed MACO framework serves as a practical tool for supply chain management (SCM) professionals, offering a nuanced understanding of AI's applications across various functional areas to streamline operations, minimize waste and optimize resource utilization, thereby helping them in strategic planning.

Originality/value

This study contributes to the literature on the role of AI for building SCR by uncovering gaps, offering research directions and developing propositions for future research directions.

Citation

Vishwakarma, L.P., Singh, R.K., Mishra, R. and Venkatesh, M. (2024), "Exploring the motivations behind artificial intelligence adoption for building resilient supply chains: a systematic literature review and future research agenda", Journal of Enterprise Information Management, Vol. 37 No. 4, pp. 1374-1398. https://doi.org/10.1108/JEIM-11-2023-0606