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Advocating for a more active role for the user in LIS participatory research: a scoping literature review

Valerie Nesset (Department of Information Science, University at Buffalo, Buffalo, New York, USA)
Nicholas Vanderschantz (The University of Waikato, Hamilton, New Zealand)
Owen Stewart-Robertson (School of Information Studies, McGill University, Montreal, Canada)
Elisabeth C. Davis (Department of Information Science, University at Buffalo, Buffalo, New York, USA)

Journal of Documentation

ISSN: 0022-0418

Article publication date: 21 November 2023

Issue publication date: 22 February 2024

249

Abstract

Purpose

Through a review of the literature, this article seeks to outline and understand the evolution and extent of user–participant involvement in the existing library and information science (LIS) research to identify gaps and existing research approaches that might inform further methodological development in participant-oriented and design-based LIS research.

Design/methodology/approach

A scoping literature review of LIS research, from the 1960s onward, was conducted, assessing the themes and trends in understanding the user/participant within the LIS field. It traces LIS research from its early focus on information and relevancy to the “user turn”, to the rise of participatory research, especially design-based, as well as the recent inclusion of Indigenous and decolonial methodologies.

Findings

The literature review indicates that despite the reported “user turn”, LIS research often does not include the user as an active and equal participant within research projects.

Originality/value

The findings from this review support the development of alternative design research methodologies in LIS that fully include and involve research participants as full partners – from planning through dissemination of results – and suggests avenues for continuing the development of such design-based research. To that end, it lays the foundations for the introduction of a novel methodology, Action Partnership Research Design (APRD).

Keywords

Acknowledgements

The authors would like to acknowledge the financial support of the Institute of Museum and Library Services (IMLS), Grant RE-18-19-0072. Since acceptance of this article, the following author has updated her affiliations: Elisabeth Davis is at Transylvania University, Lexington, Kentucky, USA.

Citation

Nesset, V., Vanderschantz, N., Stewart-Robertson, O. and Davis, E.C. (2024), "Advocating for a more active role for the user in LIS participatory research: a scoping literature review", Journal of Documentation, Vol. 80 No. 2, pp. 446-468. https://doi.org/10.1108/JD-11-2022-0254

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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