High-performance work practices and medical professionals' work outcomes: the mediating effect of perceived organizational support
Journal of Advances in Management Research
ISSN: 0972-7981
Article publication date: 12 October 2020
Issue publication date: 6 July 2021
Abstract
Purpose
In this research, we investigate the effect of high-performance work practices (HPWPs) on medical professionals' work outcomes through the mediating effect of perceived organizational support (POS).
Design/methodology/approach
The study analyzes the opinions of 218 medical doctors from private hospitals in Bangladesh, employing Partial Least Square-Structural Equation Modeling (PLS-SEM).
Findings
We find that HPWPs enhance employee performance and POS and minimize turnover intention. POS also has a substantial influence on both employee performance and turnover intention. Moreover, POS finds a significant mediating effect on HPWPs and performance as well as HPWPs and turnover intention relations.
Research limitations/implications
The current research focuses on medical doctors who are presently working in private hospitals in Bangladesh.
Practical implications
First, the hospital would recognize the role of employee perceived HPWPs. Second, they might understand how HPWPs would utilize and maintain employees effectively via POS that might further improve the healthcare industry. Suggestions for future research indicate the models potential to provide optimal workplace environments that can benefit organizations as well as improve employee performance.
Originality/value
The study would provide a unique insight into the higher-order HPWPs system and its effects on the health care organizations in developing country contexts like Bangladesh. This study also extends the research on POS as a mediator between higher-order HPWPs and employee outcomes in the organization.
Keywords
Acknowledgements
The authors are grateful to the anonymous referees of the journal for their extremely useful suggestions to improve the quality of the article.Funding: The author(s) received no financial support for the research, authorship and/or publication of this article.
Citation
Rubel, M.R.B., Hung Kee, D.M. and Rimi, N.N. (2021), "High-performance work practices and medical professionals' work outcomes: the mediating effect of perceived organizational support", Journal of Advances in Management Research, Vol. 18 No. 3, pp. 368-391. https://doi.org/10.1108/JAMR-05-2020-0076
Publisher
:Emerald Publishing Limited
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