The influence of knowledge management on adoption intention of electric vehicles: perspective on technological knowledge
Industrial Management & Data Systems
ISSN: 0263-5577
Article publication date: 30 April 2021
Issue publication date: 5 July 2021
Abstract
Purpose
Technological innovation is one of the remarkable characteristics of electric vehicles (EVs). This study aims to analyze how consumers' technological knowledge affects their intention to adopt EVs.
Design/methodology/approach
Original data were collected via a survey of 443 participants in China. An extended technology acceptance model was constructed to identify the factors influencing consumers' intention to adopt EVs and related technological knowledge pathways.
Findings
The results show that consumer technological knowledge is positively and significantly related to EVs' perceived usefulness, perceived ease of use, perceived fun to use and consumers' intention to adopt EVs. In addition, no direct and significant relationship is found between perceived fun to use and willingness to adopt EVs, from the technical knowledge dimension.
Practical implications
Imparting consumers with EV technological knowledge and usefulness may be an effective way to enhance their awareness and willingness to use EVs. Moreover, the role of females in the decision to adopt EVs should not be ignored, especially in decisions to purchase a family car.
Originality/value
Prior studies lack a technological knowledge-based view, and few studies have discussed how to explore the effects of consumer technological knowledge about EVs on their adoption intention. This study fills the research gap.
Keywords
Acknowledgements
The authors appreciate the anonymous referees and the editor for their valuable comments. The authors would like to thank Editage (www.editage.cn) for English language editing. The authors declare no conflict of interest.Funding: This study is supported by the Chinese National Funding of Social Science (Grant No. 18BJY066), Chongqing Science and Technology Commission (Grant No. cstc2018jszx-cyzd0711) and the Fundamental Research Funds for the Central Universities (Grant No. 2019CDCGGK318).
Citation
Huang, X., Lin, Y., Lim, M.K., Tseng, M.-L. and Zhou, F. (2021), "The influence of knowledge management on adoption intention of electric vehicles: perspective on technological knowledge", Industrial Management & Data Systems, Vol. 121 No. 7, pp. 1481-1495. https://doi.org/10.1108/IMDS-07-2020-0411
Publisher
:Emerald Publishing Limited
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