An assessment of top managers’ commitment to business performance: a case study of the coffee processing industry in Guji Zone, Ethiopia

Abstract

Purpose

This study aimed to analyze top management commitment to business performance in the context of coffee processing firms in Guji Zone, Ethiopia.

Design/methodology/approach

The study was conducted on coffee processing firms in Guji Zone, Ethiopia, using a mixed approach with a descriptive and explanatory design. A systematic, simple random sampling technique was used to draw a sample. A total of 345 respondents were actively involved in the survey. Descriptive and inferential statistics were applied to analyze the data through SPSS-20.

Findings

The results indicate that members of top management in the sector were committed to promoting their business performance. The findings of the study also reveal that top management commitment has significant and positive effects on the overall business performance of coffee processing firms.

Research limitations/implications

The study was limited to the coffee processing industry and generalization of the results to other sectors may be questionable. Similarly, the study was presented using primary data only. Thus, future researchers will be advised to strengthen their findings using the secondary data.

Practical implications

The study’s implications have contributed to theoretical, practical and managerial perspectives. The findings validate and refine existing theories, provide practical insights for coffee processing firms and offer guidance for managerial decision-making and leadership development.

Originality/value

Up to the time of the authors' literature review, no study with a similar topic on coffee processing firms in the Guji Zone was found and it is believed to be the first literature evidence for future researchers.

Citation

Warie, G.H., Bariso, E.U. and Huluka, A.T. (2025), "An assessment of top managers’ commitment to business performance: a case study of the coffee processing industry in Guji Zone, Ethiopia", International Journal of Quality & Reliability Management, Vol. 42 No. 1, pp. 317-338. https://doi.org/10.1108/IJQRM-03-2023-0070